Probably the worst checkin we have ever experienced. We arrived after a very long journey to be treated with rudeness and disrespect. The receptionist raised her voice with unnecessary peremptory demands off us including one to copy our booking with you and e-mail it to the hotel! When we finally drew the line on this nonsense she resiled and promptly withdrew her demand….this lady made us feel that she was doing us a favour to allow us to stay in the hotel..a most unprofessional performance throughout.
This is our first time to have to complain about a check-in.