8.8
Very Good
From 576 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

10.0

Service and Facilites

8.8

Traveler Reviews Staybridge Suites ST LOUIS - WESTPORT by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
John and Lauri
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel with friendly and helpful staff. Our suite was clean and comfortable, had everything we needed. There was a good breakfast with hot and cold choices with a nice seating area. Would stay here again!
Eugene
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were nice and friendly. The property was clean. They were nice to give us a free upgrade on our room. We did not ask for one, but it was a pleasant surprise for our family of 5. Unfortunately, the pool was under construction when we were there due to a recent storm. But will definitely book with Staybridge again.
Karlee
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

They charged me a deposit like most places do, but then charged me for one night stay before even checking out. They didn’t mention anything about it and then when it came time for check out after the second day they tried to charge me the full amount and not just for the second night. I showed them where it had cleared my bank and everything and they said it wasn’t their problem and refused to work with me. I definitely won’t be going back there.
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David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very spacious and clean, free breakfast was nice. Only "bad" part was the pool being under renovations so it was closed our whole stay. They did have vouchers to go to a pool at another hotel so all in all, great stay
Greg
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Property is clean and the room is HUGE!
Elizabeth
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice place
Tasheema
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice place to stay at and the second shift worker was so very nice to me and My Kids. I forgot her name
Bridgett
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very clean & nice
Jide
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very clean. Suites are good size and we loved the ability to cook our own meals. Would recommend.
LaTavia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The workers were very friendly and welcoming. It was very clean and smell very good throughout the hotel. I will recommend to stay there
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent property and lots of space in the room. Friendly and helpful employees provided excellent customer service!
Bobbette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was great.
joanthan
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was a great experience
Amber
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I enjoyed the breakfast. Parking was decent. The location was quiet. The room had carpet stains and shower looked a bit dirty. Staff could have been a bit friendlier. Overall it was a decent stay.
Kate
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great stay. I will be back.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The staff was friendly and the establishment was very clean.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Amazing place to stay! I recommend, staff and janitors are so friendly, they made us feel at home
Tamara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The courtyard was very nice nd comfortable and we overall liked the location. Elaine (works in kitchen) was the absolute sweetest and made our stay memorable!
Jocelyn
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

I stay here all the time! Always a great stay!
Maddison
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

When we got there, everything was going fine. I booked a queen suite with a kitchen. We went upstairs, and the keycards I received did not work, so i had to go downstairs and retrieve new ones. After that, we went into the room, only to be suprised that the room looked absolutely nothing like the pictures. Super disappointed in the room. Other than that, it was fine.
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Number of reviews per page
20
40