Traveler Reviews Rodeway Inn & Suites Port Arthur - Groves
Number of reviews per page
20
20
40
40
Top reviews
Perla
Business
4.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Property is not as "pretty" as shown in the pictures, original room didnt have a microwave and fridge, new room did have them but it was next to weed smokers and drunks, bad smell on hallways at all times.
Trustler
Business
2.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
The staff and the property were great however the very strong smell of mold needs to be addressed people can get sick. Not wanting to give refunds are a big issue also. If someone no longer wants to stay don’t keep them there by keeping their money
Joshua
Leisure
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Sketchy
Verified traveler
Leisure Family
8.0
/10
Reviewed 331 week(s) ago
Expedia Group verified review
Ice machine did not work and we needed it.
.
Verified traveler
Business with Friends
2.0
/10
Reviewed 343 week(s) ago
Expedia Group verified review
Dirty filthy rooms , ripped up carpets , security door broken ,anyone can walk in , staff didnt care , rude and zero customer service , cupboard doors missing , so angry , we cancelled both rooms , driving back to Houston, DO NOT GO TO THIS PIG PEN
Richard
4.0
/10
Reviewed 375 week(s) ago
Expedia Group verified review
Looking at the photos on the website are very misleading. I was under the impression that this was a new hotel because of the “Now Open” sign. Evidently it was just re-opening after being remodeled from hurricane. Unfortunately, the hotel still wreaks of mold and has a pungent odor. The property is also in a sketchy area-glad it was just me and not my family on the trip. I would not have been comfortable with my daughter in the hotel.
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Michael
4.0
/10
Reviewed 376 week(s) ago
Hotels.com verified review
Hotel was a mess! Remodeling areas, other areas looked tore apart. Room had a bad odor. No ice, no cups, ask for missing towel, thought I was asking for money! No working ice machine, no breakfast, no coffee in the room, sheets had burn holes I don’t have one positive word for this place
Verified traveler
2.0
/10
Reviewed 377 week(s) ago
Hotels.com verified review
Terrible. Tried to cancel reservations, but no one would answer the hotel phone. We got there and decided to stay since it was out of our way back home. Got to the room...no pillow cases, dirty, and pretty sure I saw bed bugs. Went to cancel our stay, was offered a new room. No manager on-call so they wouldn't cancel my transaction. Terrible all around!
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Verified traveler
4.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Was told that my room was 70 dollars and some change then when she found out i was paying cash she charged me 71 dollars
Verified traveler
4.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
No good sevice
Julia
2.0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
This hotel should be condemned. Smell of mold from Hurricane harvey, pool not running, no breakfast, it was a dump.
Verified traveler
4.0
/10
Reviewed 398 week(s) ago
Expedia Group verified review
I've stayed at a few motel 6's in the past and generally had a positive experience but this one needs major cleaning and refurbishing. Parking lot had broken sign poles laying around, Hallways were missing carpeting and had a bad odor, common areas were dirty and cluttered. Pallets of construction material at front entrance, Pool was drained. Clerk/owner hardly answered the phone and was rarely at the front desk. Bed was comfortable but my room smelled bad and the furniture was very old with broken drawers hanging off, curtains didn't close properly and were torn (see picture). i would spend a little more and stay somewhere ales.
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Verified traveler
8.0
/10
Reviewed 411 week(s) ago
Hotels.com verified review
the pillows are not comfortable
Verified traveler
2.0
/10
Reviewed 425 week(s) ago
Expedia Group verified review
Never stayed in the hotel. Made reservations on line got to hotel..no rooms, no power. Horrible experience!!!!!!
Verified traveler
6.0
/10
Reviewed 439 week(s) ago
Hotels.com verified review
It's not a very well kept hotel.
Verified traveler
8.0
/10
Reviewed 439 week(s) ago
Hotels.com verified review
Was pretty surprised it was even located there but i enjoyed my stay!
Verified traveler
4.0
/10
Reviewed 458 week(s) ago
Hotels.com verified review
The best thing about the hotel was the price. I had a very rude clerk at check in. I was locked out the room every night I stayed there. They lock the the doors at 9 and even if you go to the desk you have to talk to them at the window he checked my I'd before letting me in the building my room was by the door so I was awaken all night with people fighting with the I assume with the same issue. I was booked for two days and the housekeeping woke me up at 8:30 everyday asking me if I was leaving. There's was no coffee in the room that was a disappointment. I didn't have a good stay at all
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Jimmy
4.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
$50.00 room, should known better. Not answering the phone when I call the front desk and the phone in the room did not work. The smell in the room was masking a odd odor, plus the door needs tending too (drags the floor). The key card was vey frustrating from the get go. I will spend another $20.00 and avoid this hotel in the future.
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Verified traveler
6.0
/10
Reviewed 460 week(s) ago
Hotels.com verified review
The price keeps me from complaining.
I suggest you bring air freshener though it is a non smoking hotel it still smelled like an ashtray in my room
Verified traveler
6.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
I have stayed here before, but this time I was disappointed, dissatisfied...the bathroom ceiling was covered in mold and mildew, door wouldn't open all the way because of toilet, poor layout...no safety rails in tub/shower.