On sent que l’hôtel vieilli mais que les installations se dégradent (tapis de chambre sale, robinet de travers, porte de douche brisée, absence de lumière, rideau de fenêtre de la salle de bain défectueux…)

Very nice and clean. Room is perfect!

Tout était bien sauf les oreillers qui sont très vieux et pas confortables

The hotel is in serious need of upgrades. The tile carpeting is dingy and stained. The Balcony is dirty, rusty, complete with someone’s cigarette ashes, which would blow in with screen door open. One chair on balcony is a cheap folding chair. The sheets are too narrow to tuck in on either side of the king bed. The pillows are weird. They weigh a lot, as if they have been washed too many times and stuffing all clotted together. The fridge was not turned on upon arrival. The lighting in the room is inadequate. The front desk staff(Ali and Anis) are great but they cannot help with all the facilty problems. The owner needs to put some money into this place before we would stay here again.

Breakfast was all precooked an̈d reheated, sausage, bacon and eggs. Towells were never reple tished

Beautiful hotel on the water, in the charming little town of Sept-Isles. Explore the small shops on the wharf!

Perfectly trilingual staff !

Salle de bain trop sombre, l`éclairage non suffisant pour le miroir.

First room offered, the patio doors on ground level room was missing ability to lock, therefore not safe. The second room only had 1 bed for 4 people. They gave us a 1 bedroom suite with king bed, my wife and daughters slept in bed. I tried to sleep on pull out couch, however, when it was time to sleep, I discovered that the mattress from the pull out was missing, and I was too tired to go back and complain for third time. The room is outdated, carpet has stains, 1 of 2 bathroom sink faucets was broken. Bedroom closet door was broken. Toilet seat should be changed. Overall I give this place a 2 star for the location and view. I will not be staying there again unless I hear about the hotel being renovated.

Comfortable room, good food options nearby

Balcon vue sur l'eau

Le personnel est courtois et très gentil, toujours un plaisir de les revoir!

Everything is perfect.I recommand.

J’ai dû louer deux chambres pour en avoir 1

Way better from the outside than the inside. Over the market price compared to other hotels in the city.

We liked the decor, spacious

Room was clean. Good location. The place needs a lot of love and renovation. Night shades had holes in them. Carpet in hallways smelled old.

Alex a la reception était particulièrement courtois et il nous a grandement facilité notre séjour. Merci pour sa gentillesse et sa générosité

Bed was so confortable, we need to change ours now.... Perfect for a short week end. Staff was nice. And the view...

The floor of the room was dirty