Overall Ratings & Reviews The Three Swans Hotel, Market Harborough, Leicestershire

Nice hotel, lovely pub and beer garden

Beautiful hotel staff excelent espe cially the lady in reception

Everything was right about The Three Swans it has earned it's three-star rating.

Great location in the middle of Market Harborough with parking. Despite being quite a big hotel it has a family feel with some charismatic staff. Overall would recommend as a largely well-run, no-frills hotel in a great location.

Had a lovely stay at the Three Swans our room was comfortable and relaxing, The food for had was very nice.

This was a nice, quaint hotel, steeped in history. Our room in the conference centre was quite spacious, modern and clean, with what appeared to be a freshly renovated bathroom. Note that there is no air conditioning, so it may be uncomfortably warm in the summer months. The buffet breakfast was modest but decent, and the 2 dinners we enjoyed in the restaurant were excellent. Overall we had a lovely stay.

Easy and efficient check-in. Friendly professional receptionist. Good sized rooms and well equipped. Only negative I can mention was our evening dining experience. Stood for at least 10 minutes waiting to be seated which was hard for my elderly father and as we were only people waiting. All young waiting and bar staff who seemed quite inexperienced. Poor knowledge of the menu, brought out the wrong wine . Were friendly and trying hard, maybe they were short staffed but food wasn't as good as expected for the prices they are charging. I was a chef for 20 years and was disappointed with the lamb. Quite chewy and vegetables were swimming in water. 75 quid for 2 mains and cheapest bottle of wine. Wouldn't go back for dinner but hotel was very good .

Reception experience was medioca. The room was small although everything was pushed in but wasn't the space to use it. Very noisy early morning around 6am with delivery lorries loading & unloading in the yard outside the bedroom window. Breakfast was good with good strong coffee which me off for the day.

Lovely stay, impressive properly. High standard of decor. Amazing breakfast in a beautiful room. Staff very friendly and helpful. Would definitely stay here again. Market Harborough is a lovely town as well.

Good location, good service. Great breakfast, but the accommodation is a little tired.

Good

Lovely place to stay convenient in the centre of town great facilities

M Harborough is a lovely town with good pubs, and good food. Very safe. The Three Swans is central v friendly staff. Great place to come for a weekend away.

Everyone is so friendly and helpful. This is the third time we’ve stayed here on our annual visit. I would recommend a very highly the larger rooms like 87 are better

Great place. Friendly and well positioned. The church clock does chime every 15 minutes from 6:00am although it would depend on the room location as to how loud that is.

We had a small room which had a mildew smell. We booked four days by accident and we told the staff on day one we need to stay only 3 days. The first reception staff we spoke to said that’s fine, just have Expedia call us and we will issue a refund. Each day I was speaking to an Expedia employee and they tried calling to speak to one of the hotel staff. No answer, no answer, etc. on the day of checkout I spoke to the very unkind reception “supervisor” who informed me that Expedia did not try to call. I told her that I was live with them when they tried calling. She said oh well and wouldn’t give a refund. Restaurant staff half were great, food was good. A couple of staff were annoyed that we didn’t want to participate in the more expensive buffet style hotel guest breakfast and just wanted a light bite and some coffee. The restaurant was empty but that meant they had to take care of us instead of sending us off upstairs. The room next to us had a all night party going on and after attempts to call the front desk with no answer ( now I know why they didn’t answer Expedia's call) the group finally settled at around 2am. We did get our clothes laundered and they only gave us half. Had to realize later we were missing a bunch. Overall I would suggest not staying here, however options are very limited so that’s my guess why they feel they can treat you so poorly.

I was given room at front, overlooking high street - very noisy at night. Overpriced for what is was, decor a bit tired.

First visit to Market Harborough and this hotel is perfectly situated in the centre. Ate at the restaurant and food and service was excellent.

Regular guests

Avoid the single toom at all costs as it was not up to scratch. Other rooms are good. No vegetarian alternatives to sausages available. Otherwise breakfast was good. Staff helpful.