Review: Worse Than Before – Avoid Second stay after being promised improvement — it was worse. Concierge was unhelpful and disorganised. Told there was valet, but there’s no real on-site parking — ended up wasting 30 minutes finding a space myself. Staff presentation was poor (one concierge visibly dishevelled and stained shirt). Room was unacceptable: No TV, no internet, no working phone Dirty towels Basic items missing Reported issues — nothing fixed. Overall, service was appalling. Won’t return.

Great location soft beds

Elite city hotel, extremely convenient when attending the conference centre.

Clean room. Shame the parking was $35/day

Awesome place with awesome staff,

Rooftop bar great views good food and handy location

Great place, I recommend

Parking was fabulous Did not have breakfast Room was spacious & very clean although mattress was quite soft so will request a firmer bed next time.

Fantastic hotel and the only place to stay when attending a conference at the convention centre directly across the road.

really great for our event

really great for our event

really great for our event

Great easy stay - thank you

Everything is up to standard

Good location, clean and friendly staff.

Excellent accommodation, excellent service overall from our staff. Thank you.

It was okay, but the ceiling and the lamps were not cleaned.

Comfy bed

Rooms clean and beds comfortable with great air conditioning... The male concierge who checked us in was brilliant. My issue was with the one elevator and the room was small with the furniture and big bed which made it tricky to navigate, especially at night when going to the bathroom. It was also disappointing we weren't able to eat st the restaurants. I would give it another try and book a different room and check elevator.

Staff were very helpful