Amenities, Spa is not the same as an aqua in San Miguel, service and hotel finishes look deteriorating
Alejandro
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This Hotel exceeds all expectations!
Ricardo
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel installations are in a poor state. The services feel more of things you have to ask for rather than things that should be in your room. Room service time is poorly manage as well as as the room.
GRACIE
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Me gustó todo menos las almohadas. Tenían in aroma muy feo
Jiawei
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Outstanding staff and amenities!!!
Carmen
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location and customer service!
FERNANDO
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
La tina no funciona bien, sin acondicionador, la luz del baño es escasa, las almohadas cero cómodas, poca atención a los detalles de atención al huésped. Es como si hubiera ido a u. Holiday inn, una pena, no vale lo que cuesta.
Katherine
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This hotel is amazing! The rooms are luxurious and
Seth
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very nice hotel!
Saul
Business
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The room was not that clean. Floors looked like they were not cleaned. The sides of the refrigerator were very dirty. The Tub hot water didn't work, and the spray nozzle for the show l leaked and sprayed everywhere.
Jorge Ricardo
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Ok
Maria
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Todo muy bien! Solo si hace falta una alberca para complementar las excelentes vistas.
Alberto
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Muy limpio todo, y el staff muy amable.
Debora
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Everythibg
Ray
Friends and Family
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The property is a little dated, the showers don't have enough pressure in the higher floors
Saul
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great property great service great food
Rodrigo
8.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
No teníamos agua caliente en la tina, todo lo demás bien
Pilar
Business with Friends
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great bed, very quiet room, nice location friendly staff.