8.1
Very Good
From 34 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.5

Service and Facilites

8.0

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Traveler Reviews The Noble Swan Hotel New World

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40
Customer reviews
P***m
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Medical
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8.1
/10
Reviewed 9 week(s) ago
ok. in general the price and service are ok
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C***s
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6.0
/10
Reviewed 15 week(s) ago
It's quite different from the photo and the real hotel. An outdated room and a lot of mold in the room.
1 people find it helpful
A***t
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8.5
/10
Reviewed 28 week(s) ago
The staff was very helpful and the room's facilities are good.
1 people find it helpful
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Parlindungan H.
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9.1
/10
Reviewed 29 week(s) ago
For muslims, close to halal food area, nguyen ann nigh. Near ben than market, comfortable and spacious family room, friendly staff even though they are not fluent in English. Overall, it's great
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2 people find it helpful
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Anggiaseva P. D.
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6.0
/10
Reviewed 59 week(s) ago
Oke jujur harga oke tapi ga oke buat fasilitas, first jendela kotor banget ga pernah dibersihin. Kedua 3 malam nginep di sini yang ramah staffnya cuma 1 cowok yang kurus, sisanya jutek banget. Malam kedua mau tidur kedengeran suara tikus dari plafon, abis itu minta air putih susah yang harus inisiatif dulu, ga ditawarin buat refil jadi harus nunggu yang biasa bersihin buat ngisi. Air kamar mandi ada bathupnya tapi ga berfunsi alias air kerannya ga bisa diidupin. Tapi emang akses kemana mana gampang dan tempatnya luas apalagi ada bidetnya. Cuma untuk balik dan rekomendasi engga, better cari yang lain karena kalian bakal bad mood denganstaff depannya yang sedikit ga sopan sama tamu. Bahasa inggris juga ga bisa yang bisa cuma dtaff cowok tadi. Entah ga bisa atau sengaja. Depan ada CK dan belakang ada Familymart trus maju depan gang udah ada halal street. Oke thank you buat 3 malamnya
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2 people find it helpful
s***a
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Leisure
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8.8
/10
Reviewed 60 week(s) ago
The location near to benh tanh market, walking distance. There is a lift in hotel, don't worry if you bring lot of luggage.
2 people find it helpful
Mohd N. F. B. M. A.
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9.1
/10
Reviewed 76 week(s) ago
Hotel yang boleh di katakan selesa.. hanya jalan kaki 3.minit sampai ke Malaysia street...
1 people find it helpful
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Desy J. S.
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9.7
/10
Reviewed 81 week(s) ago
The room is cleaned. Eve though we're near to the city but there is no noise. You can sleep peacefully. And the place is really close to ben than. I like the girl reception, name IY. Can speak english and helpful:) overall, all great:).
1 people find it helpful
Nguyen N. K.
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6.2
/10
Reviewed 107 week(s) ago
I have requested it, but the hotel does not issue a VAT invoice
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2 people find it helpful
Vu Duc Thien
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4.8
/10
Reviewed 114 week(s) ago
Từ cửa khách sạn đã bẩn và bốc mùi, lối đi nhỏ xíu để đầy rác. Không cần lên đến trong phòng, ngay phòng lễ tân đã rất bẩn và hôi. Mọi người đặt phòng trên app cũng nên check lại kĩ nhất là đừng thanh toán trước khi nhận phòng. Mình đã thanh toán 2 đêm ở đây nhưng không thể ở được và chuyển sang khách sạn khác. From the hotel door was dirty and smelly, the aisle was tiny to full of garbage. No need to go up to the room, right at the reception room was very dirty and smelly. Everyone who makes a reservation on app should also double-check that do not pay before booking. I paid for 2 nights here but couldn't stay and moved to another hotel.
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11 people find it helpful
Nguyen T. A.
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8.8
/10
Reviewed 116 week(s) ago
Room a bit small. But suitable for the price, convenient to travel
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1 people find it helpful
cici d.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 119 week(s) ago
Located at district 1, near Ben Thanh Market, nice small hotel with comfortable bed, clean, AC cold, they do not serve breakfast but it is not important because a lot of good restaurant near the hotel. The staff very friendly and helpful specially Mr. Giap, thank you Mr. Giap and The Nible Swan Hotel New World. For sure I will come back.
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cici d.
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9.7
/10
Reviewed 119 week(s) ago
Right decision stay at Noble Swan New World, located near Ben Thanh Market, a lot of restaurant nearby, great hotel, comfortable bed, clean bedsheets and pillow, aircon working well, and the most important is friendly and very helpful staff, thanks to the receptionist to make our stay more enjoyable.
2 people find it helpful
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DAO T. T. L.
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5.4
/10
Reviewed 132 week(s) ago
- Dusty room, no refrigerator in the room, long elevator. - The bedside electrical outlet pops off the wall and is not safe to use.
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5 people find it helpful
Anh T. B.
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6.0
/10
Reviewed 170 week(s) ago
The staff requires payment before arriving at the Hotel if they want to keep the room. Do not perform daily room cleaning.
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5 people find it helpful
Accommodation's Reply
22 Apr 2022
Yes, thank you for leaving a review for the hotel. - Our side confirms to contact you to pay for the room and this is completely optional, the payment part of Traveloka is very clear, the hotel can actively cancel the room you have booked if you choose the form " pay at the hotel". Or if you don't want ksan to keep the room, you can refuse to pay. - The hotel staff confirmed that they did not receive any cleaning requests from you and our side will not arbitrarily enter your room to clean. We hope that in addition to the above two misunderstandings, you are satisfied with all of our products and services. Thank you and wish you a better experience next time <3
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Nguyen T. K. O.
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9.7
/10
Reviewed 183 week(s) ago
Clean rooms, enthusiastic staff. The location of the hotel is very convenient: near Ben Thanh market and surrounding tourist attractions. Opposite the hotel is CirleK which is very convenient. The plus point is that the hotel has an elevator.
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7 people find it helpful
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