Fantastic welcome and greetings. Hotel is modern and clean. Restaurant and rooftop bar were amazing. Only issues I encountered were the incorrect WiFi password was given so had to call reception, and also the air conditioning didn’t work. Though the maintenance staff did come in asap to re-gas it.

Overall very nice experience. Very friendly staff.

Our stay was wonderful. Food, service and location were great

Helpful staff, tasty food and outstanding services

Spacious room, helpful staff

Room was very clean. But, the room size is tiny, no work chair or a sofa in the room. Very basic for a 5 star hotel and over priced.

Fantastic roof top bar an resturant. Parked right at the door, friedly staff

Yes

Good hotel

Very clean and great location. Highly recommend.

Very Clean Room, All amenities

Room was good. Food excellent, especially on the day of Jaffna night. The only issue is the musty smell in the entrance and room hallways

Conveniently located and very friendly staff.Dining was excellent

Good hotel all around, well trained and pleasant staff always helpful. Very good restaurant and roof top bar.

Closeby to shopping

Great Service

I stayed three nights at the Jaffna JetWing in early September 2025 and the stay was very pleasant, everyone was friendly and welcoming. Room was clean and comfortable.

The rooms were spacious, clean and I slept well on the bed. The bathroom was clean but a bit of a tight squeeze - especially getting in and out of the bathroom. But that is a minor detail as the bathroom was well equipped with towells and soaps. One of most enjoyable features was its rooftop bar they call Sky lounge. There is a constant warm breeze that goes through that lounge is so relaxing and cooling. Hghly recommend this hotel and would definitely return.

Good location but rooms not clean enough

Following the civil war in Sri Lanka, Jaffna is getting used to tourists again. Jetwing was a very safe hotel, the staff did everything to make our stay enjoyable.