Stayed here 2 nights as a couple.
Right from the start, staff were incredibly helpful with assistance. One in particular when asked about nearby attractions printed a map, did some research, highlighted and explained to us very helpfully. Top helpful staff.
The room itself was pleasant and peaceful. We had a basic room, that had a large window to a full ocean view. Perfect for sitting, reading and watching the sunrise.
We tried a private onsen and were pleased with the cleanliness and temperature (on the warmer side).
This hotel is definitely a place to unwind with less focus on electronics.