We had a wonderful stay at this hotel. The staff was friendly, welcoming, and always willing to help. The room was very clean, comfortable, and well-maintained.

Room clean, staff helpful, close to public transportation. all around very nice experience

It was a very nice room and a very clean hotel. However, be aware that there’s a transparent shower window into the bedroom so if you are not traveling with your spouse or partner, you might want to consider that. It’s somewhat opaque at the bottom but still awkward. I asked the front desk if there were any other room rooms and she said all the rooms are the same. Otherwise, the price was great great staff great hotel.

We drove the whole day from Amsterdam to get to this hotel. When we arrived, the hotel was completely closed with no staff available to help us. We had to drive back and look for another hotel late at night. This is the first time I have ever seen a hotel completely closed without any staff at all. On top of that, I asked for a refund because we received no service, but they refused to refund my money. Very disappointing experience.

Internet is my problem. Although is free.

Room was basic and comfortable but you can hear some street noise.

Free breakfast is always a plus. Otherwise the room was pretty basic. It got the job done and thats all that we needed.

Staff were very helpful, and the breakfast was delicious!

The location was good. There was a bus stop near by. We were given free bus tickets and discount on entries to areas in the city. The only problem was the lack of air-conditioning. However we were given two fans. The breakfast was good. The other problem was that the hotel desk closes at 9 pm. You need to tell them in advance if you're arriving late.

There is uneven floor between the room and hall. My wife fell down when she walked out from the room. There was no warning sign. These was safety issue.

This hotel is very well located, on the #1 bus line 5 mins from the train station. The hotel receptionist provided us with all the information we needed. The breakfast is excellent. Not so good: Soft beds and lumpy pillows.

Nice comfortable property in Thun. Friendly staff, good European Breakfast.

Room was clean, room service all fine, location very convenient, but the room did not have a kettle.

Convenient location with good transit options

On the website is written the parking is free. But in reality you have to pay chf 4.- per day.

Near a road with high traffic. No air conditioning. At least very nice breakfast with a lot of choice.

Simple and nice place and a nice walk from downtown

We like it very much

Location is very nice with view of the lake and mountains. Very contemporary decor. Only drawback is no coffee maker or tea kettle in the room.

We travelled around Switzerland with a Swiss rail pass. This hotel was on easy transport and the hotel was well located. Yes would recommend p