Maybe my expectations were too high as the reviews I had read were mostly positive about Bailiffscourt hotel.
The staff when we checked in were amazing, our bathroom was lovely and the breakfast choice was good.
The staff in the spa are unwelcoming and very unhelpful and tried to discourage us from using the spa at 8.15 pm as they wanted to go home ! The spa is advertised as closing at 9pm and the reception team encouraged us to visit that night.
The room that we stayed in was unfit for purpose, we could hear the person above us talking, snoring, walking around and then walking to the toilet and then also going to the toilet.
The lack of lighting walking from the reception to anywhere outside in the dark is appalling and could be quite dangerous.
When we checked out the receptionist did not ask us if we had enjoyed our stay which is quite unusual when checking out of a hotel, if he had I would have mentioned the above to him. I have also called the hotel to speak to a member of staff about my concerns and have been told that someone will call me back, I am still waiting after a week. So I do not hold out much hope for this.
I would not recommend Bailiffscourt hotel.