If you are flying in from the States, skip this hotel. No early check-in. We wrote ahead of time. We scheduled transfer from the airport. They made zero effort. Badly done.

Really clean room , staff were friendly enough , breakfast was fantastic and lots of options 😀, the building is great condition too everything looks lovely ,and in a great location to the amenities 😁

Great hotel at a decent price. Not in the centre of Astana but a Yandex will get you there in no time.

A good price/quality ratio. Recommended

First day and second day in room, about 14:00 in afternoon, I heard someone knocked the door and try to get in. First day I was in sleep so I think it was a nightmare, but second day I was awake and working at the desk, someone suddenly opened the door of my room!! I went to the door and found out it is a man without hotel staff uniform so I think HE ISN'T the hotel staff or cleaner. I asked hotel front desk but got no results. Also, me and my friend were in similar rooms with similar price, but he got a fruits tray during stay, while I got nothing. I don't know why, but it made me feel discriminated.

Situated just off Respublica, the main thoroughfare of the old town of Astana and near to the river banks, the Ramada hotel is a great spot for a staying in Astana.

A hotel in the old part of the city. Many dining options nearby. I did not take breakfast at the hotel rather went to nearby cafes which offer absolutely gorgeous breakfasts. I used the pool and sauna, and it was very nice

I have booked room for 3 adults and they have charged me for the additional bed

We enjoyed our stay, it was a really pleasant room, overlooking the city but quiet. The staff were helpful and friendly. A short walk to the river, plenty of restaurants nearby. We would stay again

Good hotel with nice staff. Swimming pool and sauna available.

Very welcoming staff, young people. I was in an appartement which cost me less than 100 EUR, so price/performace is great. All is very new and comfortabe. I slept 12 h….like a baby.

Comfortable, well maintained, friendly staff, very good meals (lunch & dinner). Recommended.

Great stay. Very helpful and obliging staff. Very nice breakfast. Very happy with room comfort. They allowed me a late checkout till 4 pm which I was very happy about.

Welcoming, friendly service. Clean and facilities of the swimming poll/sauna/gym are good.

Lot more can be done

Staff at reception extremely helpful and attentive. Room smelled of cigarette smoke although it is a non smoking hotel. They provided air freshener which helped

Very helpful rezeptionists

Her yönüyle çok beğendiğim otellerden biri oldu. Odalar temiz, yatak kalitesi iyi, kahvaltı başarılı ve çalışanları gerçekten çok kibar ve ilgiliydiler.

Overall Good.

Meget venligt personale. Temperaturen på værelset var dog lidt højt, og vi kunne ikke finde ud af at få skruet ned. Køleskabet var lukket inde i et skab, og kølede derfor ikke særligt godt.