Robyn, Patrick, and Emmet were life savers. We had a flat tire on our rental car earlier in the day so I was extremely stressed when we arrived. I had to have the rental car company send someone to replace the tire. Patrick and Robyn got us all checked in and helped with our luggage. When the car guy hadn't shown up by bedtime, Emmet took care of taking him to the car so he could fix everything so we could go to bed. When we got up the next morning, they had taken care of everything so we could be on our way again. All of the help was greatly appreciated!

We had a lovely stay. Thank you to Robyn for your lovely customer service!

I can’t compliment The Bishops Gate hotel enough! Fantastic stay. Highly recommend!

Front desk staff was great, very friendly & helpful.

Excellent staff at reception. Beautiful property with a wonderful restaurant. We stayed at a spacious, beautifuly decorated one bedroom apartment in an adjacent building. The living room was large, and the kitchen was fully equipped. The small frig was plenty for our needs. The only problem was that shower water temperature was unreliable. The two couples that we traveled with stayed in the main hotel and did not have that problem

What a charming hotel. Great staff, good food and drinks and cute room.

Best hotel in Derry. You can't beat the quality of the service.

Breakfast fresh, good selection of hot and cold food. Reasonable selection for bar food.. a bit pricey though

Great location. Staff were awesome.

The staff were friendly and very helpful. We decided to have dinner in the hotel and it was absolutely beautiful. Breakfast was great too.

Absolutely outstanding service from reception staff thru car valet bar staff waitress room service. Super clean place, dining 5 star. Cannot fault this place at all. Location is superb for city seeing. Only one down side was a bit noisy neighbours up above our apartment - but that’s not a hotel fault just lack of manners from some.

Great location. Wonderful staff. Lovely hotel.

The hotel was beautiful and the staff was the friendliest I’ve ever experienced at a hotel

Very clean. Cosy apartment

Very smart. Great location

Lovely hotel, our room was great with everything we needed. Service was wonderful, and the hotel is in a great location. Highly recommend

Great location & the staff was great our entire stay.

Impeccable little hotel. We were there on a heat wave the first day, and our room lacked central a/c, but there was a portable unit and a fan. The restaurant was outstanding, unusual for a hotel restaurant.

What a unique hotel with the separate studio rooms nearby. The location inside the walls is excellent for walking. The staff were great, very welcoming, friendly and helpful. I’d highly recommend the hotel.

Desk check in/out so friendly and welcoming. Patrick even carried my 45# luggage around the corner & up 3 flights of stairs! At check out they allowed us to store our luggage for 4 hours. Very good breakfast. The Bishops Gate #3 that we stayed in has a very comfortable bed. Kitchen had bottled water in the fridge, coffee tea & snacks on the counter.