Owner/Management doesn't care or have any pride in their property with the worst plumbing ever. The parking area was poorly lit at night so I had to use a flashlight. The parking lot had a deep dip at the entrance that could cause damage to cars entering. The reception, bar, pool and dining areas were fine. The room counters had many scratches and were worn. The toilet only worked on the small flush for one day, trickled all day and then did not work at all. They gave us a bucket to flush it despite us trying to get them to send someone to fix it. They could not move us to another room. The first day there was no water for the shower until I had to find the plumber nearby fixing another room. They admitted they had a plumbing problem throughout the hotel. They did not compensate us for our trouble. The shower head leaked and was loose and the faucet was slow draining. The pool by the room had a big crack and although another layer of glass was added , it did not look good. The place think their posh but I've been to better 2 star places.
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Tracey
8.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Lovely hotel set above street level so little noise especially around the beautiful pool area.
Breakfasts were amazing in form of help yourself buffet. We didn’t eat there at night but apparently very good restaurant. We can preferred to go into Agios Nicholas in the evening where there is a bustling night life but also went to Olga’s a couple of times just a very short walk from the hotel.
Good base for visiting this part of Crete.
The air conditioning was essential as temperatures were high but it wasn’t as quiet as other hotels’ aircon at night.
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Eytan
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Very nice place. Quiet, amazing view, no restaurants nearby, but I'll be back here soon.
Jacob
10.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
Room was excellent, very spacious and beautiful view of the bay from the balcony. Only things missing was shelving in the shower to put soap/shampoo.
Kelley
with Friends
6.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
View and pool were excellent. Not a lot of TP given has to ask for more and towels. And there was a drain on patio that leaked all over.
Virginia
Leisure with Partner
8.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
Overall fine.
Charles
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
The hotel was close to the center of the city, 5 minute walk to the beach, the room was small but satisfactory, a nice breakfast, friendly staff and service. Nice view of the sea, In the process of upgrading the property.
Denis
Friends and Family
10.0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
Very good stay indeed
The hotel is overlooking the sea, the view is just breathtaking ! We were in a room that was not 100% matching our expectations so we could arrange a change of room for the next day. The staff is really very nice and efficient. The buffet breakfast is very very nice indeed.
We can only recommend this place in the warmest possible way.
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Boaz
6.0
/10
Reviewed 255 week(s) ago
Hotels.com verified review
Hotel staff try to provide good service but it is necessary to improve the maintenance of the hotel.
We took a room with a shared pool and a view of the garden (not to the sea) and the pool was in a very dilapidated state of maintenance, it was not possible to use a pool at all. The paint at the bottom of the pool peeled off and the water was full of insects.
The room was missing a lot of things, there was not even an electric kettle to make coffee.
The hotel has a good restaurant that is open at all hours of the day until a relatively late hour and with good prices (actually the coffee cost relatively expensive).
The hotel is close to the city of Agios Nicholas so we chose it, but later we saw that there are many better options nearby.
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Jean Luc
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Superbe petit dejeuner.
Grande chambre avec piscine privée.
Dommage piscine non chauffée. Eau un peu fraiche en ce mois de mai.
Tres belle vue.
pascal
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Un bel hotel bien situé avec vue sur la mer. A quelques km du centre d agios nicolaos
Sophie
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hôtel agréable
Manon
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Very quiet and beautiful place to stay you need a car parking included
jacques
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Très bon rapport qualité-prix très bon accueil les chambres sont spacieuses piscine agréable petit déjeuner très copieux je recommande vivement
Leonie
Leisure
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The room was nice but we had very less and small possibilities to put down our belongings especially in the bathroom. The shower was to small and without a door so after showering the toilet and bathroom were completely wet.
Johanna
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Calm, beautiful hotel - rooms would need some maintenance.
Henricus Hubertus Maria van
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
The view from our room was beautiful. The personel was very friendly, but some do need to learn to understand a bit more English or German.
Verified traveler
10.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Pour qui voudrait vivre l'expérience d'une villa de luxe sur la côte d'Azur ! Avec une vue imprenable sur la mer, les petits-déjeuners sont d'autant plus agréables.
Celine
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Excellent hôtel, liant sérénité et calme. Vu incroyable avec vu sur la mer, allez y les yeux fermés!!! Top top top
Alain
2.0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
Chambre double supérieure avec vue sur 15 unités d’air conditionné et un poteau électrique géant.
Le lendemain on nous propose une double standard mais cette fois c’est la climatisation qui ne fonctionne pas (effet ventilateur).
Le troisième jour toujours pas de climatisation.
Nous sommes partis vers Chania dans un établissement avec tout confort.
Salle de bain ridiculement minuscule et lumières dans la chambre.
Un bref passage au Meliti à oublier vite.