Really disappointed in the hotel. The exterior was run down and the interior was worse. Peeling paint and papers on the stairs, mould on the bathroom tiles, peeling and damp paint round the windows. The one saving grace was the view from the room. Some effort had been made to improve the hotel but it was papering over abundant cracks. Sad to say I won’t be back.

Clean room

Hotel is currently undergoing refurbishment so some rooms a little dated and needing the refurb but a comforrable stay anyway. Reception desk staff are fantastic, friendly and helpful.

The parking was terrible and they charge £10 for parking. The check in ag reception is terrible we had to stand in a queue of about a dozen people before we got booked in there is only one receptionist. They don't let you in before 3p.m and even then the rooms are not ready. I wouldn't go back to this hotel. The managers attitude was terrible

Clean rooms. Hotel starting a much needed refurbishment. Car parking limited. Nice view of the sea from our room.

If you are considering booking this hotel, don't. Unless you want to feel like you've stepped back in time 50 years! The hotel doesn't communicate or respond to any enquiries you may have. We arrived early and met with a rather rude & unhelpful lady. The room we were staying in was awful. Shabby, outdated and not worth the money. The bed was hard & uncomfortable and we left about 7am just to get out of there. Location is the only good thing about this hotel. Avoid at all costs! We wish we had read reviews before booking. I honestly can't believe Hotels.com are advertising this place. We feel cheated as we love Oban!

Nice property , clean and well maintained. Easy and swift check in. The advertising of the hotel focused a lot on the gym , Golf, Spa and swimming pool facilities, and I was a little annoyed to find out on reading the small print ( after we had booked) that there was a £15 per person charge to use the pool. We felt that this should be pointed out more prominently as the pool and Spa was one of the main reasons for booking.

Staff was very nice and the location/view was great. Only critique is the property is very tired looking and the lift was broken, which I can understand but it looked like it had been for some time.

Arrived to be told that we could not park at the hotel because there was no room, despite spaces being evident. After being offered the option of parking in a public car park a short walk away we declined this option and after some more discussion with the receptionist we eventually got agreement that we could park outside. Our room was on the top floor of the hotel. The lift was broken for the duration of our stay so we had to climb three flights of stairs to get to the room (the staff did take our case up to the room for us). The room looked tired and had obvious signs of damp ingress next to the window, Bathroom fittings were loose and showed signs of rust. The window support catch was broken on one side and the frame was rotting. The whole hotel had a run down look and building work was taking place during our stay. The breakfast buffet was average (one morning the milk had gone off!), though the staff were pleasant and cheerful. The final insult was to be asked to pay £10 for each night we had parked at the hotel. Stay somewhere else!

There was a nice selection at breakfast. The hotel is in a very convenient location. The staff, especially Ki, was helpful for information about hiking, sites, shopping, and restaurants. Unfortunately the bed was very hard, but in good condition.

The hotel was really old and not so fresh but perfekt location

Generally the hotel was in need of refurbishment.e.g. chipped paint, stained ceilings, a broken lock on our en suite door. Small but noticeable things.

waited 10 minutes for reception person to arrive then we are told that we have to pay 10 pounds to keep car at the hotel then told the elevator was broken - hard to carry everything to 2nd (3rd for USA) floor. broken all the time the room was tiny and the shower hard to manipulate. it was quiet renovation all over - noise and stuff all over breakfast was good

The breakfast was ok The rooms terrible, aweful odor, the elevator was broke, just an old place that needs fixing. Did contact the hotel owners group and they were very responsive

Bar good selection didnt have breakfast

I have to rate this property a 1 star due to fraudulant charge to my credit card. Despite having prepaid for my hotel stay through expedia, the hotel charged my card for two two zero pounds. I did not incur any incidentals so there is no justification for any charge, nor was I informed at checkout that they had used my card details to make the charge otherwise we could have corrected it then and there. I contacted the hotel by email - no response. I tried contacting them multiple times by phone over the course of 3 hours today and no answer. I therefore had to go to the next step and contact my credit card company to issue a chargeback for that two two zero pounds charge reporting it as fraud. It's a shame - i've stayed at this property multiple times as I travel to Oban twice a year for work. I tried resolving with the hotel directly - so the best I can say at this point is... I tried.

This hotel is on poor condition. Lift not working. Breakfast was good. Bathroom had cracked tiles and mold. Would not recommend

The hotel is very out dated, The rooms are small and are not well taken care of. I would not recommend staying here. The beds are very small, the rooms are old and the floors really need to be re-done. the bathrooms are just ok, Our room the shower leaked onto the floor and the floor boards we always wet and soft.

The elevator was out which was unfortunate due to having to lug our luggage up multiple flights of stairs. The room also looked nothing like the photos. Our linens were clean, but the room left much to be desired. It’s an old building, but the lack of maintenance and upkeep, it was not the best by any means.

Very poorly maintained hotel and overly priced for what you get. Their excuse is it’s a “old building” and they are working on repairs but in my view this does not excuse the price point or lack of maintenance. Would not recommend and will never be back.