Basic room with my partner and my dog. There was drilling taking place early each morning and then moving furniture from another room. Both of which disturbed my dog. The room was cost effective and fine for what we paid for

Room ok but toilet in room 111 very small, shoulders touched wall and shower when sitting on toolet

Mattress could of been more softer and could of done with a mini fridge in the room and flooring was really squeaky and apart from that I had a really good stay good food choices in the restaurant next door and drinks close to local shops and restaurants and train stations right opposite hotel which is a bonus

The hotel looks magnificent from outside but inside is quite shabby. Rails in the shower rusty and some taped over, a bit old and worn-out, corridors smell of chlorine, bathroom doors don't close without a strong lift and push. On the plus side, it was clean, our twin room was quite spacious, and since we spent most of our time outside, the shabbiness didn't matter that much.

Booked a superior room and when i got to the room it wasnt a superior room and i thought it was very poor!!!

Excellent hotel .everyone was very efficient

Friendly staff

Clean.

If you’re just looking for a bed and a shower, it’s fine. We stayed in the outbuilding and we found stains over the carpet; dirty floors, bathroom, walls and doors; curtains full of holes; outdated furniture, and the whole building full of damp. The staff were not knowledgeable at all. Everything was quite laughable.

Property is very dated. Needs a lot of decorating and upkeep. Rooms are very warm with limited options to open the window. Check in only starts at 3pm, even if your room might be ready, so long queue. Check out is 10am, so very early. No where secure to leave luggage, you leave it in a seating area used by the public. Certain staff could do with some customer service training and smile and be more friendly. Have to pay for parking at £6 a day, even if you stay at the hotel. Very close to the station and supermarket. Down the road from some local.pubs and nice eateries.

Great staff

We paid £65 for a cosy room and for the price it is okay but wouldn't want to pay anymore. Walls and doors are thin so can hear every door slam and people talking. Shower wouldn't drain. Other than that is a good place for a one night stay and easy access to outside

Nice location, large showers, and bed was comfortable. But the light switch next to the bedside didnt work, and there were screws coming out. Towel radiator didnt work to dry my towels. Staff weren't welcoming, and poor communication between hotel and restaurant, because they didn't know I had booked.

Love visiting the lakes

Walkable to everything

Great location, excellent service, will stay again. Thankyou so much.

Really uncomfortable and hard to get a restful nights sleep

The lift was out of order for the whole weekend. Should have been seen too. Breakfasts were very good.

It's in a perfect location right in the village. The lobby was nice and staff were friendly. The rooms are ok but could definitely use some upgrades. Mattresses were old, there were nearly no plugs, and we had two beetles in the room. Also, you have to pay for parking which feels like a bit of a scam.

Hi, I was satisfied with my stay. I booked a superior room with en suite. I could choose to do pre-check in electronic and all I needed to do at check in was sign and collect my room key. The room didn’t have a latch, so I didn’t feel very secure. It was clean. There was a coffee/tea tray. Hand soap and shampoo. However no iron or hair dryer. The location is good, 5 minutes walk to Windermere train station and 20 minutes walk to Bowness. There are plenty of good food options 5 minute walk away. Staff were not very chatty, but efficient so no fault. There is no secure luggage storage if arriving before check in. However you are free to leave bags without valuables in designated area.