Overall Ratings & Reviews Smile Hotel Danau Kota

Room was comfy. Overall great.

The staffs are friendly but the environment is bad. Poor sound insulation, the whole building needs renovation.

Nasi lemak dia sedap😚 bilik meskipun kecil tapi selesa

1. The 314 Room which I stayed was not really clean, and pieces of mamee snacks littered around even on the bed. Water pressure is really bad, exposed to fire hazards while using the shower. 2. The room used included a breakfast set, but due to staff negligence, it was not ready the next morning. The next morning staff initially showed attitude of neglect when I told her that it's included in the package. Only after I told her that's shouldn't be the case, she then made a call to order the food. To the owner of the hotel, make sure your staff are always on the alert and be fully responsible when undertaking their tasks. The attitude of neglect and blurred faces should never occur in such a highly competitive hotel business operations. It's your choice whether you want to stay in the business for long or be a victim of your own character!

Baik dan selesa. Staff juga sangat ramah.

Pertama kali untuk nginap di hotel ini karena kunjungan ke anak saya yang kuliah di UTAR, lokasi jauh dari bandara menuju setapak danau kota, lewati 3 tol, posisi hotel depan mall setapak harus nyebrang ya, mall nya standar saja, males mau ke mall jalan kaki sederet dengan hotel ada beberapa rumah makan, saya pesan kamar hotel untuk 4 orang dengan 2 kasur ukuran Queen, yang tidur cuma saya dan ibu saya, untuk 3 malam kamar tidak dibersihkan, tidak ada penambahan air mineral, ketemu anak kecoa 2 ekor, kasur tidak empuk, bantal terlalu lembek dan tipis, tidak ada meja kecil hanya mengandalkan meja rias untuk taruh makanan, shower lancar dan airnya hangat saja, tetangga bising dengan suara anak-anak muda mungkin teman-temannya atau saudaranya dan mereka ngobrol dengan suara besar di koridor lorong kamar selama 3 malam sampai jam 12 malam tapi tidak ada teguran dari pihak hotel, padahal kamar saya di bawah 1 lantai dengan receptionist. Oh ya, kalau bisa di tangga samping lift pasang lampulah, setiap kali saya lewati tempat itu perasaan kayak ada yang lagi berdiri, soalnya akses kamar saya melewati area itu.

I have most pleasant stay at this hotel. clean room and toilet. accommodation such as water filter for hot and cool water is also available. clean kitchen. the youtube tv also makes the kids happy.

I quite like this place. Clean and friendly service. Got lift at this hotel. Can use grabcar go bati caves temple and genting bus station (gombak). Can walk to royal selangor. Got shopping mall and a lot shoplot. Got night market from Wednesday until Sunday.

Good environment and very good staff.

Only the 215 baths for baths have a little clutter so expect a little upgrade.

not bad. nice big clean room would stay there again

The hotel is great except for the air-cond, not really functioning.. the room is quite hot..

The bed has stains and lots of hair on the bed.

Easy way, ok service, privacy

Best, cozy place close to complex shopping.

Such a great place to stay.

I booked this hotel upon reviewing the great respons from people. It was so clean but very small space. Yet it was still good for two of us.

Flammable, it should not be as strong as it should be.

Pros: Great location! Friendly staff! Helpful! Room was nice! Go in house movie channel. Cons: Our room level 2 and no lift, have to exercise to go by stairs, TV problem not stable signal, all channel will lost no signal if we change the channel after some time. 2-3 times same things happened its quite a drawback because only staff can fix. It's quite hassled to call them few times just to fix that, so we just off the TV. Hope hotel can improve more! Overall great place to stay! Will come, back if you fix your TV problem.

The price and the facilities is reasonable. Really recommended for others to stay for short trip in future.