I asked for a towel for swimming, they said wait a moment and it would be delivered. After swimming, it wasn't delivered. I asked again and they said the towels were out of stock, they were all being laundered. When I was in the room, I wanted to order instant noodles. I asked what flavors they had, and they told me to wait, but the phone was still connected. I heard the staff chatting with each other and then suddenly the phone was hung up without confirmation. I waited a while and then called again to ask what instant noodles were available, but they kept throwing it around and finally saying that what I wanted wasn't available. It seemed unprofessional, and the guests weren't served well according to what they asked for. When I was about to have breakfast, I was told to stop because they said the seats were full, when in fact I should have said, "Wait a moment, ma'am. I'll find you an available seat because the restaurant is still full." Instead, I was told to go back and the food would be delivered to my room, even though someone had just left and the table was being cleaned. The service was disappointing.
