9.2
Exceptional
From 187 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

8.0

Service and Facilites

9.2

Traveler Reviews Hotel FIVE

Number of reviews per page
20
40
Top reviews
Tanya
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location was perfect
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice comfortable room, and the diner breakfast was awesome. You can’t beat this location for the Christmas markets.
Mary Kathleen
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Small hotel, great staff and very clean!
Gary
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was spotless and excellent staff. Nothing was too trouble. Breakfast was delicious and you can order as much as you like.
Joanne
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Rooms and dining room was clean. Staff very friendly and helpful. Great location.
Audrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Perfect location at center of town. Very friendly and friendly staff. Fantastic breakfast! Best parking garage—well-lit, clean and safe. We had a wonderful 3-night stay.
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Cant find a better location for Christmas markets. Rooms small, staff friendly, good included breakfast.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Breakfast was great with multiple choices and is included in the stay Great coffee! Happy hour 5-7 Diner food is delicious Right around the corner from Christmas market
Vanessa
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Terrible customer service.
Steven
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Fantastic hotel, great location, good food and a wide selection of drinks. I would definitely recommend staying here.
Patricia
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Really nice place!
Steven
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

This is a wonderful clean modern hotel, I would definitely recommend it.
Lisa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Terrible customer service. Reception was rude and unaccommodating when their reservation system made an error in booking. I would not recommend this hotel.
Barbara
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The staff is great and the room very clean, though the room needs a lot of work. All of the paper blinds are torn, the bed is super uncomfortable, pillows are flimsy, the shower is small, cheap, and leaks in three places, the tap is loose at the base, no wash cloths available, the curtains are not wide enough nor close enough to the windows to keep any light out. Overall, it is way overpriced for the cheap-feeling accommodation provided. We would not recommend this hotel, but would totally recommend their awesome restaurant.
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Fabienne
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

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Ted
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

I would stay here again, friendly staff, very accommodating, and great location.
matthew
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Awesome property and staff. Well done
Eric
icon-Business
Business
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Extremley clean hotel,Checking in and out very simple,and staff very helpful great value for money, ideal location for short walk into old part of city Staff absolutley great and very good English
Alistair
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

This was one of the best hotels I’ve ever stayed at while travelling. The location was right next to the main market square, walkable to everywhere, while also very quiet with the windows closed. The included breakfast was amazing - wonderfully prepared with fresh ingredients and plentiful. The staff were all exceptional and the room was modern, spacious and clean. Honestly, I don’t know how you could improve on a hotel stay experience like this one.
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Christine
10.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Great location. Great breakfast. Great everything!
Number of reviews per page
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