The hotel was very clean, and the staff were friendly, helpful, and professional. The outdoor swimming pool and the spa were excellent. The breakfast was outstanding, with a wide variety of fresh and delicious options. I would definitely recommend this hotel. One suggestion: you don't have to have dinner at the hotel. There are probably better restaurants nearby offering better quality and value for money.

3stars

Lovely and accommodating staff. Aziza was so friendly and helpful and her lovely nature made my stay more enjoyable. Peaceful atmosphere and great ambience in the dining room. It was my second time here, I already knew it's a lovely place and good staff.

Disappointing stay! I don’t understand how this is rated 4 stars. The hotel feels unclean, outdated, and poorly maintained overall, including an outdated bathroom. I also booked (and paid for) a deluxe room advertised as having a king/queen bed, but it was just two beds pushed together, which was uncomfortable and not what was promised. Another big issue: there were no basic toiletries provided, no dental/hygiene kit, and you’re told to purchase them instead, which is surprising for a “4-star” hotel. On top of that, there was loud construction noise starting around 8am from a shopping center being built right across the street, so resting wasn’t possible. Finally, the staff felt unfriendly and rarely even smiled or acknowledged guests. Overall, bad experience, do yourself a favor and stay at a reputable brand hotel instead.

.

Concierge asking very personal questions & making demands . Parking at rear not readily accessible , except to walk around to the front a long distance.

It was amazing overall, amazing service and staff. Only minus is the washroom from day one having a bad smell.

Very clean, lovely, quiet hotel. Lovely staff, delicious food. We were lucky to dine in the Restaurant and experience not only great food, service, ambience but also a guitarist singing songs. So lovely. There is a lot to do in the hotel, there seems to be everything to have yourself a wonderful holiday. Great price also.

الفندق جميل ونظيف يتميز بالمرافق المجانية، الفطور جيد ولكن مكرر بدون تجديد.. أكبر عيب فيه تعطل التكييف المتكرررر

The property was nice

Terrible rooms smells like cigarettes Disgusting bedsheets and uncomfortable beds Rude staff

فندق في هادي بطرف يلوا على طريق تيرمل

This hotel was highly rated so we booked it. However, at the current time it was not cleaned well. The floor of the restaurant at breakfast had broken glass (from the previous night perhaps) and all sorts of rubbish. The carpet in the corridors had not been cleaned; the windows were dirty. The reception area was dark and unwelcoming. Little touches could improve it significantly.

فندق جميل إطلالته جميلة يعيبه بعده عن الخدمات

Good spa. Poor dining

Sport manager jim very agrasive And not helpfull

Güleryüzlü personel Temiz odalar Lezzetli yemekler Harika bir masaj deneyimi

Yemekleri lezzetli personel güler yüzlü spası temiz herkese tavsiye ederim

The hotel sel

Breakfast was not good at all. Little choice and served like a primary school canteen. Location not good there are better hotels in Yalova centre or Termal you can go to. You need to wear a swimming hat in the pool which is not advertised. Bed comfortable though and room a good size. Decor needs some tlc, the bathroom especially. It clearly hadn't been looked at since the hotel was built. Personally I would not stay here again.