Everything was absolutely filthy. The toilet was so dirty that even the toilet lid was dirty. After I asked to clean it, the guy from reception came with some kind of detergent, since apparently the hotel doesn't have permanent cleaning staff. Everything else was also filthy. The bed linens were clearly not clean either, and it was unpleasant to lie down on the bed. The refrigerator smelled terribly, as if someone had died in it. The kettle worked very poorly, and you had to hold the button down for the water to boil. Moths were flying around, so I had to hide my things in my suitcase to avoid bringing them home. The small shower gel and shampoo were only good for one day, and then I had to ask for them at reception each time. Water was also given out once upon check-in. It's unpleasant that for your money you get a dirty room and obvious skimping on guests in everything.

I was only there for a few hours, handy address, decent sized room at a good price. I didn't eat there, but - amazing towels!!

Didn't spend much time in the room, done what it needed to do, window sills were abit dusty, room felt a little dated, shower drain cover was broke, toilet seat was broke, other than that, no issues with room

Near £300 for one night is way over prices for the standard of hotel and room offering. I should have jumped in the premier inn.

Staff were friendly enough although not empowered to resolve issues. Room was vey outdated and smelt of years of people smoking in the room which had seeped into the fabric covered walls. Room lighting was very dim, no doubt caused by the dark wall covering. Carpets severely stained and not vacuumed. Bathroom lighting very poor given there were no windows. Staff refused to change the room as they said were not allowed to make changes.

Great location. Comfortae room.

Great room and the hotel always try to accommodate my request for a bath. It is very much appreciated. Staff a friendly and it’s always clean in a great location for Farringdon. This is always my 1st choice of hotel when I’m in town.

Friendly staff

Very friendly staff and I very much appreciated the hotel meeting my special request of a bath.

Staff was very friendly! Nice and clean room!

The room was clean and adequate. I didn’t try the restaurant at all but heard bad reviews. Overall adequate but nothing to write home about. If you need to be in the Clerkenwell area, it’s convenient.

Carpet was disgusting

Hotel was far from 4 star filthy and run down toilet and shower was leaking

The room carpeting was horrifically dirty. Should not be allowed.

Cleanliness was not enough. Need to be cleaned after use. Also, amenities were not supplied daily.

Great location for exploring London

Incredibly warm. Specifically chose a hotel with air conditioning. Air conditioning was not working and windows do not open. Twice we asked for ac to be turned on. Receptionist was very friendly and said she had turned it in and it needed time to reset. Still no ac and no sleep. Disappointed as I’ve stayed before but it’s put me off coming back.

Clean room, friendly staff and good location.

The hotel rooms were rather dingy, the headboard was peeling. It was a very dark and dingy

Nice, quiet and pleasant room and location. Friendly staff