Hotel on busy street with a stop light at the intersection, lots of street noise. Ok rooftop pool, not close to restaurants Average breakfast. Staff not helpful, didn't speak English.

Yes

Everything was just perfect!

Rooftop swimming pool, spacious modern rooms, good location.

Great hotel in a beautiful part of Santiago. Hotel is very clean and modern with spacious rooms and an excellent rooftop pool with views of mountains and the city. Staff were very helpful and stored our bags securely for us. Good breakfast.

Air conditioning did not work and staff had no contingency - not even a pedestal fan! They said because it is new years day they cannot get it fixed. Our room was disgustingly hot and we had our front and rear door open just to get airflow. We decided not to complain further during our stay as it was already late and we needed to keep our bags there for 6 days which we were very grateful they could facilitate. I dont think its acceptable to have no solution to the rooms being 30C+ and given the issue was present before our check in the least they could have done is advise us so we could find an alternative!!!

The hotel is not as great as it was mentioned in reviews. In fact I cancelled my reservation at Radisson blue based on reviews in expedia and made a reservation at Ladera for a much higher price. The stay was not great and breakfast option is very limited. Later I booked in Solace Hotel in Santiago and is way much better than Ladera. Overall I wouldn’t recommend Ladera Hotel.

Staff, from front desk to breakfast crew to the manager, all exceptional. Breakfast was delicious! Ladera Boutique Hotel will be my future go-to for a comfortable and elegant stay!

Nice place-

Courteous staff who go above and beyond. From the room service to front desk to the kind servers in the breakfast area. Breakfast was excellent.

Perfect spot to stay in the City, especially enjoyed our room, the daily breakfast, and spa amenities. Staff were exceptionally helpful.

Friendly staff, nice room, breakfast was very good, roof top area was very pleasant

Great location. The property was very nice. It was a walkable distance from so many cool places. The room was very spacious. Staff were very friendly and helpful.

The hotel is a little out dated. They need to update some areas. The room needed some dusting, carpets in hallway very stained and fixtures need updating. The employees were nice and helpful.

Very nice place in a great neighborhood! Staff was very helpful!

Nice central location, feels safe. Staff was very friendly and helpful. Our room was clean but some of the curtains were torn. Many of the rooms face a busy road and there was a lot of street noise at night

En general buen hotel. El personal es amable y dispuesto a ayudar. Lo único que creo podrían mejorar, es ofrecer algún tipo de lavandería. Los clóset tampoco tenían colgadores. Finalmente la TV (servicio de cable) no ofrecía canales en inglés, que fue un inconveniente para mi pareja.

Great location Providencia residential so all facilities at hand - restaurants, super, pharmacy, money changer etc... and only a short walk to teleferico - a must! Hotel in good condition, extremely helpful staff, restaurant and room service means you don't always have to go out!

Cons: AC didn't work. They didn't care to look into it much or follow up. Bed was ridiculously squeaky, Wifi kept disconnecting. Pros: most of the staff was friendly, nice design and upscale appearance of rooms and hotel overall, snack bar and fridge in hotel was convenient

Everything was very clean, the hotel is located in a nice neighborhood very close to San Cristobal Hill and Costanera tower. Everyone in the reception and restaurants was very attentive, I had a pleasant stay. Recommended!