Hôtel Must – Aéroport de Québec par JARO

Explore Hôtel Must – Aéroport de Québec par JARO
8.4
Very Good
From 1,775 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews Hôtel Must – Aéroport de Québec par JARO

Number of reviews per page
20
40
Top reviews
R
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The property facilities are good and innovative and offers fun areas. The restaurant Les Palmes at the Quebec Inn hotel (different location than this MUST hotel) for example should be offering reduced prices for those staying at this hotel. Fun restaurant. But then comes this MUST hotel's restaurant management and my observation is that the staff at the restaurant are lifting the manager up in terms getting customer satisfaction. Paper plates is OK. Plastic cutlery is major NO NO. It's like the manager has not put himself in the shoes of the customer to experience the food with this cutlery. Metal cutlery is available but only available on demand from the kind restaurant servers. Felt like a Gen Z kind of operation with half-ass management work. This hotel is at the low scale of the JARO list of hotels. Some rooms in this MUST hotel are a labyrinth to reach. Almost like a fun experience but gives poor impression on arrival. Everything else is high quality.
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charles
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Très bel hôtel avec un très bon service
Caroline
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Jean-Pierre
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Un personnel accueillant, prend le temps d'expliquer toutes les commodités de l'hôtel même avec une file d'attente prolongée.
Marc
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Modern design hotel. Very good for business travellers to stay. The staff were very friendly.
Claude
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tout est la, resto, piscine avec terrasse et un point de vue sur la ville wow
Remi
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tout était parfait
Line
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bien je reviendrai assurément
Joanie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Je pense que le déjeuner inclus devrait être revu et améliorer! Mais notre voyage a été super
Christopher
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Recommend for families
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

For one night, experience was excellent
Mohammad
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall it was a good hotel, but what didn’t leave me with a good impression is the room service part, more specifically that when they changed the towels and removed the trash they didn’t do the bed , otherwise it was good
INDERJEET
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was not very cooperative when we ask for the manager told them the bathroom exhaust fan is not working. He told me they will send somebody around 8 o’clock, but nobody showed up, wasted our time sitting and waiting in the room. Our package included breakfast. It does say continental breakfast, but it’s not really a continental food it just a cereal, bagel and bread, coffee filter, and banana and fruit and pancakes. That’s it and not really up to the market. They are just to fill up your stomach.
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Erin
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very helpful. Breakfast tables weren’t cleaned and there were no serviettes available. The pool was very fun but it was busy while we were there and chairs were not available.
Gilles
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beaucoup de restaurants aux alentours
Nadine
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Le petit déjeuner très simple , toasts et céréales
Italia
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s an ok hotel !!! Nothing special and the room could’ve been cleaner . Breakfast was just okay .
Brigitte
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel
lyne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Belle chambre spacieuse et fonctionnelle piscine et tourbillon bien entretenus
larry
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice rooms and super comfortable bed. Quiet and clean The breakfast was average. Primarily had various bread and pastries and cereals.
Number of reviews per page
20
40