The room was filthy as we walked in on our first day, popcorn kernels, nuts on the floor, dusty and cobwebs hanging all over the ceiling.
One of my co-traveller had a fall in the bathtub, it's very slippery and no anti-slippery mat. She had a big bruise on her hip and head.
Some staff hardly speaks English ( we can't speak French) We asked the housekeeping to clean up the cobwebs but they say that their manager told them not to clean anything other than the floors.
I was charged twice for our stay that we already paid months ago. They apologized but they didn't offered to pay whatever the extra charges that may apply to my card.
It was a very unpleasant experience for us.
The staff we encountered wasn't welcoming at all.