8.0
Very Good
From 1,520 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.6

Traveler Reviews Heritage Hotel

Number of reviews per page
20
40
Top reviews
James
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Affordable, nice room. All I needed and convenient.
Hannah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent staff, friendly and helpful. Great location
Patricia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent Service
Peg
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was helpful
Michelle
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was a decent hotel for a couple days
Solaleh
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good!
Leon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Convenient location, wonderful friendly staff. Room was pleasant. I like the quaintness of facility.
Verona
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very attentive, courteous and helpful
Ethan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, big AC unit
Tasheem L
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoy my stay
Mark
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stay at the Heritage every time I go to NYC. It's everything I need in a hotel.
Rebeckah
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was remodeled, clean, and had no issues. The room was on the smaller side, but average for NYC. The staff was friendly and accommodating. I was only here for one night, but the stay was great!
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was wonderful! Absolutely helpful and friendly. Allowed us to store luggage. Made change for soda machines. Gave recommendations. The hotel itself is in a great location! Quiet street, around the corner from a wonderful area. Overall a great stay.
BO
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

都是宠物的味道 很恶心
Michael
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location. Rooms on the small side but fine for our needs. Had an inner room so not much light through the window. Front desk staff very friendly and helpful. Noisy on the corridors with other guests ( floors are vinyl so carry noise) Close to subway and many places to eat nearby. Would stay again if visiting NY
Christine
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice staf very good place
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best staff we’ve encountered in years! Friendly and helpful always. Our room was good by NYC standards, enough space to move around, not a lot of space for unpacking. Large bathroom, no provided hair conditioner, fyi. It was a weekend and we were able to get free street parking directly across from hotel! Great location, walkable to Broadway, Union Square, Penn Station, lots of good food and bars nearby. Would definitely stay again.
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Joseph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel for NYC. Helpful staff and nice flow around desk. Room has space and view much as expected. Easy to walk around and very comfortable.
Farshad
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Avoid at any costs. Extra dirty bed sheets and room and very noisy bed frames. AC was too old and wasn’t able to cool down the temperature, so we were not able to sleep the entire night. Stay away!
Lea
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Id stay here again in a heartbeat. The service was great! The room was fine, bed was cozy enough (though sunk in the middle of the mattress, glad I was sleeping alone). The location is UNBEATABLE! So much to do and eat near by.
Number of reviews per page
20
40