O***n
Staycation
6.9
/10
Reviewed 8 week(s) ago
Pros: The bellboys were very enthusiastic, the other staff were all good, and the room was spacious.
Cons: Not worth the price. Soundproofing is very poor; you can hear what the next room has in the hallway when they open their door. The breakfast buffet has few options and no refills. There's a bathtub, but the water is yellow. The equipment is old, and the electrical outlets aren't very good.
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Accommodation's Reply
09 Oct 2026
Dear Valued Guest,
Thank you very much for choosing to stay at Saigon Hotel Da Lat and for taking the time to provide us with your valuable feedback. We are pleased that you were satisfied with the service of our hotel staff, including the porter service, and the spacious rooms. However, we apologize for any inconvenience you experienced regarding the soundproofing, the water quality in the bathtub, the in-room amenities, and the limited buffet breakfast options. We will report your feedback to the relevant departments, conduct an investigation, and strive to improve our services. Your comfort and satisfaction are our top priority, and we will do our best to provide even better quality service in the future.
Thank you again.
Saigon Hotel Da Lat
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