Dear Mr./Ms. Vu Huynh,
First of all, we would like to thank you for choosing our hotel and taking the time to share your review.
We are sorry to hear that the breakfast during your recent stay did not meet your expectations, especially compared to previous experiences. Your comments are valuable feedback that helps us review the quality of our services and make timely adjustments.
We are reviewing our menu and breakfast service process to ensure a more diverse and quality experience for all our guests.
We look forward to welcoming and serving you better in the future.
Best regards,
Nguyen Ke Mao - Managing Director