Overall Ratings & Reviews Hotel La Ribiera del Lago Peten Itza

I paid $314 for 2 night during Easter (high season). It was definitely not worth the amount. The hotel is old and looks like it hasn’t been remodeled in decades. The staff was very nice. Be careful how much you pay for this place.

The place needs serious maintenance. Also the pool is not clean. Breakfast was OK. Kind person in the front desk.

Totalmente exagerado el precio para algo que no llega a ser un hotel de una estrella

La comida fría y las tazas estaban sucias no hay variedad de comida te dan lo que tenga sobre la administradora o la gerente no me pareció como trata a los clientes tiene que mejorar eso y no debe de haber un limite de tiempo para pedir comida y que tengan más orden y limpieza para la piscina deberían de quitar el tiempo para meterse o para estar ahí por qué siempre nos decías que a tal hora está la piscina habilitada y en los días que estuve ahí solo 1 día avía agua y los demás días no así que mejoren eso por que es desagradable estar con esas molestias

The hotel overall was very clean and comfortable. The staff were very attentive and helpful. The service was greatly appreciated as it made our trip to Peten memorable. The road to the hotel could be improved by the town as its rocky and the drive in slowed us down. Other than that great place, quiet, and extremely comfortable

We were very happy when we finally arrived at the hotel after a very long day of traveling from Belize City. The hardest part was the journey from the Santa Elena/Tikal intersections as the road around the lake is not paved for the last 10KM or so from the hotel. The hotel itself was nice and the staff were friendly. We were able to play at the pool and grab food at the hotel restaurant. The servers were there to cater to you but the service, over all was slow (not enough people in the kitchen perhaps). At breakfast in the morning we waited 20 minutes just to get a menu and wait for someone to come out to acknowledge that we were even there to eat. We took the hotel shuttle to Tikal one morning. We were ready to leave the lobby by 8am and arrived at the park at 10AM, due to traffic on Easter. We spent from 10am-3:30pm in the park walking around and enjoying the sights. The hotel room itself was comfortable. Nice pillows and linens,refrigerator, coffee maker. The shower had soap and hot and cold water. The AC worked wonderfully and we had a beautiful view of the lake out back.

It was great and food was good although it was way too far out from Flores - an hour bus ride

Excelente servicio, lo unico q no me gusto fue el estacionamiento. No hay

Es la peor experiencia que he tenido viajando. Llegamos a la recepción del hotel a las 9:30 pm, después de haber reservado y pagado una noche con mi familia y la única respuesta fue: No se que pasa, la platafoma de Hoteles.com, siempre nos hace lo mismo, nos manda huéspedes cuando no tenemos habitaciones, así que no podemos hacer nada no tenemos habitación. Hablen con ellos para que les devuelvan su plata. A pesar de la amabilidad de la recepcionista fue evidente que prefirieron revender la habitación y se quedaron con el que había pagado mas. No importo que estuviéramos en el lugar (lejos por cierto) en la noche y además con niños. Es posible que al estar en un lugar muy turístico, siempre tengan clientes pero NO es justo jugar con la gente que confia en estas plataformas.

Excelente servicio, ubicacion ecologica, excelentes instalaciones, habitaciones confortables, excelente atencion del personal, excelente para viajes familiares, Muy buena comida.............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Tiene muchas deficiencias. Inaccesible para personas con discapacidad.