City Express by Marriott Piedras Negras

Explore City Express by Marriott Piedras Negras
8.6
Very Good
From 867 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Traveler Reviews City Express by Marriott Piedras Negras

Number of reviews per page
20
40
Top reviews
Laura
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff. Very basic room. No hot water in shower.
Oscar
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is not a luxury hotel, but I am not on vacation. I am traveling from point A to point B and need a clean, safe place to spend the night. This hotel meets those needs. My only complaint is that there was no hot water in the shower - there was only cold and less cold. Don't understand why that was the case since there was hot water from the bathroom sink.
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Betsy
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nearby shopping centers. The family was great and felt welcoming. Pet friendly.
Salvador
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room quiet nice rooms
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Had a great experience. Staff was really nice and helpful at all times. Their breakfast was delicious ! The room was clean
Ruben D
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything was nice and clean and nice worm breakfast
Joseph
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

All
Jonathan
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10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Plenty of parking, safe area, clean interior.
Laura
icon-Leisure
Leisure
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This hotel was located in a busy area and had limited amenities. We paid a pet fee which was fine but there was no area to actually walk the dog. Breakfast was limited. Room was very small. Bed was very small.
vivianne
icon-with Children
with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was spotless, good breakfast & staff very friendly.
Emmanuel
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was really clean. Everybody real friendly
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was comfortable. We upgraded to the to the room with microwave and mini fridge since amenities were very limited in their standard room. Very glad we did. Only two ADA parking spaces and regular spaces are exteemely narrow. Very hard to get out of your car once parked...no kidding! Breakfast lacked the usual bacon and/or breakfast sausage but there were mexican favorites a available (chips, salsas, beans, etc.). Staff was very friendly and helpful. Solid security 24/7.
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Bruce
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Breakfast was not good selection. No protein. Staff was very slow and inept!
Claudia Y
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Security Staff at night, great support to accomodate all vehicles. Clean rooms. Pet friendly.
Rosa
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was very spotless. My first time been in this Hotel was the best.Iwill recommended for a short trip.100%clean.
Ezequiel
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10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Easy check in. friendly service.
Zenaida
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It es quiet, clean, ot hsd parking and your furr baby is welcome, which is the best part.
Marisol
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very clean and breakfast was good.
Laura
icon-with Children
with Children
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Our stay was unfortunately disappointing due to several issues we experienced. My parents had to get their room key reprogrammed almost every night because their door wouldn’t unlock properly. They also encountered problems with the elevator during our stay. One night, we woke up to find there was no running water, and the lights in our room kept flickering — which was both inconvenient and concerning. Additionally, I’d like to address an interaction regarding the pet fee. I understand and fully respect that the hotel has a pet policy and related fees. However, the manner in which it was brought to our attention was unnecessarily indirect and unprofessional. A polite and straightforward explanation would have been much more appropriate. We were in town for a family member’s one-year memorial, having driven in from Dallas, and intended to update our dog’s vaccination paperwork promptly. Lastly, if the hotel expects guests with pets to follow certain cleanliness standards, it would be helpful to provide a designated area for pets. Suggesting that I bring my own area for my dog was unnecessary and inappropriate. Overall, while we appreciate the location and purpose of our visit, the repeated inconveniences and lack of professionalism from certain staff members left a negative impression on our stay.
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Fernando
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Every thing is good
Number of reviews per page
20
40