City Express Plus by Marriott Monterrey Galerias

Explore City Express Plus by Marriott Monterrey Galerias
8.2
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews City Express Plus by Marriott Monterrey Galerias

Number of reviews per page
20
40
Top reviews
Luis
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8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Falta agua para tomar en lobby y maquinas expendedoras
Carolina
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10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice place to stay, comfortable accommodation, convenient location, affordable
Jose
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Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

La regadera no tenía agua caliente y, aunque lo reporté de inmediato, pasaron 12 horas para que la “solución” fuera simplemente cambiarme de cuarto. Ese tiempo es excesivo para algo tan esencial. En recepción no supieron darme una respuesta clara ni una solución inmediata, ya que ni siquiera sabían cuándo podía venir mantenimiento. Honestamente, con esa experiencia, no considero volver a hospedarme ahí.
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Maria Fernanda
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Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo estuvo excelente y muy buena ubicación cerca de galerías, lo único que baja la calidad del hotel es la chica que estaba en recepción, tenía el pelo corto y muy grosera! Ni siquiera nos dijo que las tarjetas para abrir la habitación, también se usaban para el elevador. Nada amable, tratados de hacerle preguntas del hotel y la zona, y casi casi nos ignoraba jajaja, fuera de eso todo estuvo bien😊
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Luis
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Missing equipment in Gym area
Laura
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel centralized, close to restaurants and stores. Walking distance..
Christian
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very good location and well msintained and price was fair.
Juliana
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

La caja fuerte estaba dañada
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All good, clean place and centrally located.
Allan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Breakfast was very limited, no eggs, plates were scarce and located at the end of the buffet instead of the beginning, toaster only one side working generating a lineup
Aron Claudio
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Business
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Property very well kept, modern and comfortable
Kimberly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was good in this renovated hotel except for the beds and bedding !! Awful beds, but service customer was great and the renovation is coming to an end and I bet they will look nice.
Michael
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Business
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The property was under construction. The improvements look good. I complained about no hot water in shower and sink for 2 days. Nothing changed. Not impressed.
Iris
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Business with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Bien pero estaban en remodelación y habia mucho desorden
Cassandra
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with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything was clean, the rooms were nice, and the beds were comfortable.
Teodoro
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

They didn’t clean the room until I called reception, additionally, the safe box didn’t work The staff was kind of rude when I called to ask for the cleaning of the room
Jose Cruz
icon-Business Family
Business Family
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

There is no continental breakfast, you have to pay for it
SERGIO
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Very Wide Room at the Entry. There are 2 elevators. 1 for the Lobby and reception and 1 for the Rooms at that level. Little surprise of not to have the reception at the entry. Nice Location.
Alfredo
icon-Leisure
Leisure
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Good please to rest
Eric
icon-Business
Business
2.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Beds where uncomfortable, sheets or rough as well as pillows, did not sleep well. Room was dirty and breakfast wasn't great 6/10
Number of reviews per page
20
40