Our stay was amazing! Hot water bottles, evening tea, fire pits & private spa - these small touches elevated our stay! Unfortunately I really struggled with the altitude in Cusco, but the staff were really accommodating, sent breakfast to my room and followed up the following day.

Lovely historic hotel in great location friendly staff comfortable beds !

Everything was amazing from start to finish.

This is a great hotel. The breakfast was great with good variety and even made to order menu. The dinner at their restaurant was also delicious (not included but worth going). Staff was very helpful and friendly my only complaint would be the road there is very narrow and one way so can be stressful getting in and out of a taxi, but still worth the stay.

We stayed here for 5 nights & everything was perfect. The rooms are cozy, very comfortable, quiet & relaxing. The hotel is super well located, close to everything you want to see in the city. Breakfast had many delicious options. The staff that worked breakfast was always so nice & accommodating, especially Madai, who always took the time to ask how our trip was going. Each night they delivered hot water bottles to heat up our bed, and muna tea, to help us sleep. Everyone at the hotel was so sweet and helpful, and they definitely contributed to a perfect stay. We would definitely come back again.

We had an incredible stay at the hotel. The staff could not have been more helpful and accommodating. On days when we had day trips or early starts, they arranged for breakfast and coffee bags as well as storing our luggage. I also accidentally left a belonging behind and they shipped it on to my next location so I could retrieve it.

This was an excellent hotel. The facilities and staff were above and beyond. The included buffet breakfast was incredible. We also used the spa which was phenomenal. Would recommend this to everyone

We stayed for 4 nights and this hotel doesnt disappoint in any way. Designed perfectly, with local elements and rich textures- it felt almost like a soho house- just without the attitude- because the service was just perfect! Every team member was extremely kind and wanting to help. Really- what an excellent stay!

One of the best hotels I’ve ever stayed. Such warm decor, thoughtful and friendly service. For example I had a book in my room and returned at the end of the day to find a book mark on top. They presented me with a dessert and candle on my birthday even though I never mentioned anything. The massage at the spa was amazing! Convenient location to the city center but far enough away to feel relaxing.

This hotel is in a lovely area of Cusco - easy walking distance to shopping and the main square. The staff are friendly and helpful. Tea and filtered water are available 24/7. They bring hot water bottles, special tea and a chocolate to your room each evening. The breakfasts (included) are amazing - the best I have experienced anywhere! A really luxurious experience.

The hotel is gorgeous. The service is impeccable the staff is amazing. We travel the world...never, never such a great combination of always smiling staff ready to assist even if the problems is not theirs. Highly recommend.

Cusqueños are wonderful friendly people. The staff at this hotel was exceptional they couldn't have been more helpful. We ordered oxygen to our rooms several times to help with the altitude sickness and they were happy to take care of us. The restaurant in the hotel had the best food in town in my opinion. The massage therapist was also great we highly recommend the spa. When we come back to Cusco this is where we will stay again.

This place is fabulous from the amazing breakfasts, the staff, the decor. Everything. This is a 5 star hotel.

This was a truly great hotel. Lovely atmosphere. All the staff, without exception were so helpful and always anticipated your needs, especially as you were acclimatising and not feeling 100%. Breakfast was exceptional and dinner delightful. We would return.

Awesome place! Would return when visiting Cusco.

We travelled as a family and my daughter had a stomach issue from another city. The hotel service was very accommodating. I felt very special and welcome. I would recommend this hotel 100%. I will come back!!

Super charming, awesome staff, beautiful property, one of the best hotel experiences that we’ve had. And we travel often around Europe and the United States.

Best hotel that we’ve ever stayed in. Period.

Wonderful stay in a charming hotel with plenty of amenities and special touches. The staff could not have been nicer or more accommodating.

The place is beautiful, very good location in Cusco, but the best is how helpful and friendly all the staff was. This place truly deserves a 10 rating.