They allow Dogs at this hotel so be prepared for that, the hotel is in moderate condition, the staff was very friendly, the breakfast in the morning was good, the location and area is good as well, I would put this hotel at average to below average on scale of amazing to just ok.

Great price/value hotel

I’ve stayed in this hotel each summer for years. I doubt I’ll come back since there are many small things that needs replacement, repair or paint, etc. The room had torn carpet in several places, corner trim was pulled away from the walls. Floor under the sink was disgusting. The list goes on.

Hotel was right next to the mall. Very short drive or a small walk to the Nordstroms side of the mall. Not a straight shot across though, unless you like jumping 15 feet or more into traffic. Many restaurants all a short drive away. Medieval Times is roughly 4-5 miles away. Took us about 7 minutes to get there due to traffic. Room was nice, clean, but not as spacious as the pictures made it seem. The large desk takes up a good chunk of floor space. Bed was comfortable. Bathroom was roomy and we had a walk in shower. My only minor issue was, I wish there was a second office chair or some kind of chair to use in the other side of the desk/table. We would definitely stay here again.

My Wife has never been traped in a bathroom with no way out. The Bathroom door broke traping her.

Good staff, but no microwave on the room and wildly priced snack bar. Breakfast was ok.

A hidden gem of a hotel right next to Woodfield mall. Very nice staff, clean comfortable rooms and very pet friendly. The breakfast is wonderful. There are no negatives.

Stayed here on a roadtrip - check in was quick. Breakfast was good in the am. Safe location.

Overall, this was an average hotel. It was in a good location close to shopping and a lot of food choices. Area was quiet since it was in a corporate park. Check-in process was quick and easy. The room was average. Bed was comfortable, but the pillows weren't great. Bathroom door was very difficult to open and close. The floor carpet tiles weren't all adhered properly and a few kept coming up. Continental breakfast had limited options and staples like bananas or eggs were slow to be refilled or left empty some mornings. Not a necessarily bad stay, but I wouldn't recommend.

I liked the location, near mall and places to eat.

Stay was comfortable, clean and enjoyable

Great location, great people

Nice stay with friendly staff. Worth of price for business trip or short stay.

It was a very nice place too stay

Wonderful facility and staff!! Very clean and well-kept.

Very family friendly

The room was clean but the carpet had a funky smell. We arrived at 430 pm and our room was not ready, we had to waiting for half hour for the room to be clean but everything else was excellent. Breakfast was very good and staff was friendly

The staff was very friendly and helpful. The property and the room were nice. The only disappointment was the pool. In the pictures it looks like it’s a good size, but it’s one of the smallest pools of any hotel we’ve ever stayed at. More than a couple kids and their parents and it was too crowded. All in all, would stay here again.

Good place

The pool was over chlorinated. Our 8 yr old wouldn't even use it after the 2nd day.