8.6
Very Good
From 315 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

6.0

Service and Facilites

8.8

Traveler Reviews 61 Durham

Number of reviews per page
20
40
Top reviews
Nicholas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Lovely staff. Highly recommended!
Stephen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room had cobwebs hanging from ceiling old windows letting cold in over priced food what was tasteless £18 for steak pie and a hand full of thick cut chips only good thing comfortable bed and nice friendly staff
Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was clean, the staff were lovely the only thing was that the walls were very thin so you could hear the room next door moving around and their tv
Natalie
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was comfortable and warm. The pillows were a little lumpy. Shower was easy to control and powerful. Very good selection for breakfast and tasty. I went for the avocado bagel with poched egg and it was just what i needed. The whole place was clean and neat. The dinners were also good.
Amin
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic place with friendly staffs
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was in decent condition but the bed was a postage stamp sized double, which would only be okay for a single person. Horribly uncomfortable bedding, and poor facilities generally. And a lukewarm cooked breakfast with coffee from an urn topped off an overall underwhelming stay. Won't be returning.
michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was great - a little hot wish I’d checked that the window opened Food was amazing - had a really fabulous stay
Janet
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is beautiful and maintains many original features. There is a masterpiece of juxtaposition with the old meeting the new aspects, I loved this hotel and would recommend it to anyone. The food was melt in the mouth and homemade yummy! Also it was very reasonable prices for such a good hotel well done!! Will see you soon
Read More
David
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

No one on reception on arrival but there was a message on the counter to call in this case. Sadly the phone had been left unattended in the office so I had to find one of the bar staff. The wifi code given in the room was incorrect. The restaurant/ bar staff weregreat
Jon
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly staff
Andrew
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

wonderful property
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely place, nice room, pleasant staff
Helen
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly welcome and check out, clean and comfortable room, excellent breakfast.
Kathryn
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly staff, nice setting and generally a really pleasant hotel. It was a really nice last minute stay for a couple of days. This is partly on me of course as I didn’t complain after the first night thinking it would be a hassle to move rooms but I defo should have asked. We stayed in room 216 and I’d just like to pass on that the bed was fairly broken on one side, the left as you lie on it. There was a big dip and I could feel springs. The bed was big enough where we both managed to squeeze on mostly the good side the second night but this really needs replacing asap for any future guests. Other than that I would definitely stay here again. It also looked so pretty with all the Christmas decorations, they really made a lovely effort ☺️
Read More
Andrea
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff are amazing and so helpful. I had an issue with my booking and they helped me out so much. Not many hotels would have done this. So friendly and very welcoming. Hotel cozy and warm. Highly recommend.
Bernie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely friendly and comfortable hotel
Jennie
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

What a great find. A beautiful, characterful hotel with the friendliest staff I’ve ever come across. Great, cosy room with everything you need and beautifully clean and comfortable. We only had the opportunity to stay for one night but I thoroughly recommend it and we will be back
Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely place to stay, staff friendly and breakfast was very good.
Louisa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful place, immaculately clean room, delicious breakfast and truly wonderful staff.
Michael
icon-
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was clean and comfortable. The food was very good also. The fixtures and fittings are a little dated and past their best and the staff have varying levels of service.
Number of reviews per page
20
40