We had a really lovely garden room with little private patio area which we loved. Overall the property is slightly dated but in all honestly we found it charming. The gardener keeps the grounds beautifully maintained and the food is absolutely superb. Will, the restaurant manager is amazing but all the staff are incredibly helpful and friendly. There are a few negative things but tbf the positives far outweigh them so I'm not going to mention them apart from if you're less than fit the walk into Falmouth town is arduous so stick to taxi or drive yourself

The hotel is a beautiful building. Rooms are a reasonable size but the bathroom in particular was in need of updating and modernisation. The reception staff were polite but some restaurant staff need to be better trained! Sunday evening dinner we asked about what came with a fish dish we had chosen as it didn't appear to include potato or rice and were told it was just as shown on the menu. We ordered a side of potatoes at an additional charge of £5 only to find that this dish DID come with potatoes despite it not being listed on the menu! A simple check with the kitchen would have been all it took to have checked on this but clearly it was too much bother for him (the restaurant was almost empty so not exactly busy). Following morning at breakfast the service was poor too. 15 minutes for a pot of tea to arrive (we had finished eating by then) and breakfast buffet items had run out and we had to ask for replacements as nothing was being topped up. It was a real shame as the hotel is in a good position and is a lovely building. It has so much potential but needs some money spent on it and some of the restaurant staff trained on how to treat paying guests. We were really quite disappointed considering how much it had cost for one night.

Very friendly staff

Beautiful old Manor House in lovely gardens. However- rooms were very poorly maintained. Bathroom sink was cracked, bath panel had a big hole in it. Bathroom door was coming apart, shower/bath control come off in your hand. Chairs in the room well past their best. Door to bedroom difficult to shut. Swimming pool was dirty and tiles damaged. Very dated changing room with no shower gel or shampoo. Staff were friendly and helpful. Bar area was ok and dining room was ok with very good breakfast

We loved our stay, we will definitely come back. The staff were amazing, welcoming, friendly & they were there for our needs. We especially loved the garden, it helped us to relax, which we needed in our fast pace jobs in the South East. Thank you 💜

Swimming pool fantastic very warm.bath and showers very hot grounds nice very quite lovely breakfast ok fruit could be better

We were in a superior double which was a garden room and a good size room . The bed had a VERY firm mattress but that was our only negative. The restaurant was excellent and the staff particularly friendly and helpful.

Nice stay. lovely food but quite expensive. Nice pool area but could do with being updated

Lovely welcoming stay friendly staff rooms ok but need upgrading,breakfast not the best as only warm at 8.05 and just opened

A nice hotel in quiet surroundings. Staff were friendly and helpful. Pool was a nice addition to our stay. Only drawback was it was a distance from the seafront - a long walk up and down hills. Local taxi service was good though and relatively cheap. Breakfast was good with some nice specials to order if you didn't fancy the buffet.

Great staff

The staff were lovely and very helpful. Many special thanks to Will the restaurant manager and to the excellent chef who made me a special and lovely dish in minutes (out of the set menu)

The staff was so gracious and welcoming and the food was wonderful!

A lovely stay. Great facilities. Would be perfect if tidied up around leisure facilities. Excellent staff. Enjoyed our stay, would return.

We only stayed one night. Family of 4 in a family garden room. Lovely room! Huge!! Could do with being updated but it will not stop us booking again. The only thing that stuck out was breakfast, I had a decafe tea and my husband had pot of coffee. It wasn’t very nice at all (I feel it was the cheaper tea bags and coffee?) The cooked breakfast was delicious and the waiting staff very helpful. Maybe some more pastries on offer would be amazing!! We enjoyed our one night very much. Thank you

Breakfast is good. Jacuzzi & Sauna is nice although I can imagine that this can be too small and limited on a busy season. Gym equipments is just enough for someone who don't really want to skip a day in a gym.

We stayed in a basic room, which would benefited from updating / refurbishment. There were areas i.e. the corridors. Restaurant and bar food was only available from 6:30 pm, which was a little inconvenient as we had traveled to the hotel from Cheshire and had booked to attend the theatre in the university. The staff provided an excellent service friendly, approachable and helpful.

Check in and reception brilliant, very helpful. Superior room booked and was huge and well fitted out. There is a pool, jacuzzi, sauna facilities with free towels . Parking was easy. The restaurant & bar was well managed by Will who couldn’t do enough for you. The main town is a 20 mon walk if your fit but there are some serious up/downhill routes which would require a taxi or vehicle for those with any issues.

Enjoyable short stay.

Good breakfast, clean and comfortable room, friendly helpful staff and good dinner menu.