Great location clean safe and walkable!! Wonderful hotel

Fantastic location and hotel very good

Water runs out from shower onto floor causing a slip and fall. This Hotel is far from a 5 * a hwy motel 6 is better. Roaches in wardrobe. We showed Alfredo the video who could care less. Alfredo in Front Desk is not a representative of what you’re advertising. Please give him a tie.

Our room window looked directly into a restaurant on the top floor. Room was smaller than the one I booked. And the AC was so loud it actually vibrated my pillow all night.

The staff was great an the hotel

Much more than I expected. The front desk guy at check in answered all our questions and when we explained we were serious food people sent us to the best restaurant in town. We never ate anywhere else. Great location. More affordable and better than the surrounding “ blg deal” hotels. Stay there.

Nice breakfast and atmosphere.

Room was amazing, beautiful hotel in the center of town. Service also very good and attentive. Amazing breakfast.

Breakfast is continental buffet and AMAZING. The fruit, the many options, the omelettes, truly delicious. The room was spotless, the location more than convenient to walk and explore Casco Viejo, the staff was very kind and helpful. The only downside is that the room we needed (family) was ready a bit after check in time (3:20 pm instead of 3 pm). I would stay again here.

Great, quick and smooth check in. Concerige

The employees were the best of all our hotels. They were so friendly. Super helpful booking reservations, guiding us where to go. The hotel is gorgeous. We felt like we were boarding the titanic with all the beautiful wooden stairs and piano playing! Loved all the live music. Every single employee was so friendly. Location is perfect for exploring the area. Didn’t eat the breakfast bc we were only here one day, but it looked and smelled delicious. Room was nice and clean, but one of the beds felt like the frame or box spring was broken bc my husband and I both rolled to the center! We ended up putting our kids in that bed and it was ok for them.

Localização excelente, com ótimo café da manhã.

The beds and bedding were bad. The duvet wasn’t clean, the pillows overstuffed and hard and the bed was squeaky. I’d say the beds were a 2 star hotel level.

Beautiful historic property situated on the main square of the historic zone. The rooms are comfortable and well maintained. Great food in all three restaurants.

Our stay was great , the hotel is beautiful, staff was very friendly and helpful, and the breakfast buffet was fantastic!!!

Room was clean and comfortable. Staff was very friendly and helpful. Breakfast was very good

Great room, central location, excellent breakfast and courteous staff. Highly recommended.

Location is good.

El hotel muy bonito, limpio y bien mantenido. Un poco ruidoso por estar en la plaza. Lo que nos molestó fué pagar 16 usd por una botella de agua nacional pequeña.

The room had no window to the outside it instead had a large window into an interior hall. Maid service was inconsistent. Breakfast was not a good value.