Friendly staff, clean rooms, great breakfast, delicious apple juice!

Lots of cubby space in the rooms. Good breakfast, great staff, timely shuttle service.

The location is very convenient and the shuttle is very nice! It would be nicer if the shuttle came a little more often and ran a little later but it was nice to have the option. Everyone who worked at the hotel was extremely friendly and spoke great English, Mudge was exceptionally helpful. The beds were pretty uncomfortable (very firm) but the staff was willing to bring up additional pillows and duvets as I was a little chilly and that held immensely!! The room also had a heater that was quite toasty and comfortable. There is a place to do laundry but the dryer setting did not work very well so we air dried everything in the room. Everything was very clean and the ski/snowboard storage area was very nice as well. The restaurant (Elements) was affordable and delicious as well!

Newly innovated, clean room, good lighting, modern bath.

It was very cozy, the breakfast was great, and the shuttle bus was convenient.

Perfect

Overall a really pleasant stay, very welcoming staff

This hotel was amazing for our first time in Niseko. The room was perfect, we enjoyed the free breakfast and bar daily, and loved the shuttle system to and from the mountain. I would absolutely stay here again!

Unreal experience! Chris the driver really helped us out!

Perfect spot just off the beaten path close enough to walk everywhere but far enough away that it is quiet.

Great location and reasonable for skiing at niseko. Staff was very friendly and helpful. Shuttles to the lift ran often and on time. Definitely would stay again

Clean，。simple design, has parking available

Staff are very helpful and friendly.

Excellent accomodation, shuttle bus was extremely helpful - only downside was the attached restaurant was closed at some points due to staffing issues - but when it was open it was very good.

Located in quiet area. Shuttle service is very good. For a fairly new building there are some disappointments in terms of comfort; Heating in the room is poorly controlled and showers are not equipped with pressure static valves maintaining constant temperature.

Great property with friendly staff. Reasonable facilities. Good transport and friendly helpful drivers like Max. I would happily stay here again

Hotel was great. Dining hall was a little bit too school refectory for me.

We enjoyed our stay and the staff were amazing. The shuttle bus was super convenient. Was excellent value and we would stay again for sure. Thank you so much

No boiled egg in breakfast

check in staff was creepy no ac in mid summer weeds going crazy outside the place no where to sit and visit, no decent lobby, ski storage room stunk