Traveler Reviews Park Royal Mazatlan managed by Accor
Number of reviews per page
20
20
40
40
Top reviews
Jonathan
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great view of the beach nice staff and alright breakfast
christian
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Elevators slow , door room was damage,a/c don’t work properly
CARMEN H
with Friends
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Breakfast was good, the server Dennise was a good server excelente services I give her 10+
Priscila
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Everything was fantastic.
Yenni Paola
with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Yes.
Fernando
with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Decent property. Friendly staff. Great views. Very nice pool, but no swim up pool bar. Gym is tiny. I got one of the rooms with a jacuzzi and didn't use it, it looked old and dirty.
Stacey
with Friends
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The hotel didn’t really have an operational bar, had to order at the pool or restaurant. Rooms could use updating. Shower leased under the shower door. Housekeeping staff was wonderful and very responsive to any of our requests!
Candelaria
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Beautiful property next to the Beach, very nice infinity pool,service was amazing.
Istvan
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The pool is supper cold so if you have kids and want a warm pool this is not it, also the breakfast is expensive but the its close to the beach and the sunset is beautiful. We just went to get breakfast to a local restaurant what was 1/2 the price.
Luis
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
All very good we want to stay one more night thank you
Kristen
Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The rooms were nice! The view was amazing! The staff couldn’t have been more helpful, and the food in the restaurant was so good and fairly priced! Absolutely loved my stay!
Bruno
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Great place to stay. Price is worth the place and its at an excellent location.
Luis
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Good
Jose
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Best customer service. Very clean. Excellent buffet service.
Manuel
Leisure Family
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
I will definitely return to this hotel.
Colleen
with Partner
6.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Room was ok- bed very firm. Pillows ok.
Furniture uncomfortable.
Jennifer
Leisure Family
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
10/10 for the staff! So, personable and friendly.
norma
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Great client services... pool and beach connected. Great room views.
CRISTINA
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
We felt safe and we had an amazing time. Staff members welcome us with a smile and they were super nice.
CRISTINA
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Staff was so nice, always greeted us and Welcome us with a smile. We had an amazing time, we felt safe even, during the crazy high crime events happening around Mazatlan. We felt safe in the hotel.