Traveler Reviews Park Royal Mazatlan managed by Accor
Number of reviews per page
20
20
40
40
Top reviews
Byung
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location, right on beach but building is old and not well maintained. Room was smelling because of humidity. Will not go back again.
Erika
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was a good experience
Hugo aldahir
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Perfect
Jorge
with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was pretty good I will come back as soon as I can
Jonathan
with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great view of the beach nice staff and alright breakfast
christian
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Elevators slow , door room was damage,a/c don’t work properly
CARMEN H
with Friends
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Breakfast was good, the server Dennise was a good server excelente services I give her 10+
Priscila
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Everything was fantastic.
Yenni Paola
with Partner
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Yes.
Fernando
with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Decent property. Friendly staff. Great views. Very nice pool, but no swim up pool bar. Gym is tiny. I got one of the rooms with a jacuzzi and didn't use it, it looked old and dirty.
Stacey
with Friends
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel didn’t really have an operational bar, had to order at the pool or restaurant. Rooms could use updating. Shower leased under the shower door. Housekeeping staff was wonderful and very responsive to any of our requests!
Candelaria
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Beautiful property next to the Beach, very nice infinity pool,service was amazing.
Istvan
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The pool is supper cold so if you have kids and want a warm pool this is not it, also the breakfast is expensive but the its close to the beach and the sunset is beautiful. We just went to get breakfast to a local restaurant what was 1/2 the price.
Luis
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
All very good we want to stay one more night thank you
Kristen
Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The rooms were nice! The view was amazing! The staff couldn’t have been more helpful, and the food in the restaurant was so good and fairly priced! Absolutely loved my stay!
Bruno
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Great place to stay. Price is worth the place and its at an excellent location.
Luis
Leisure Family
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Good
Jose
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Best customer service. Very clean. Excellent buffet service.
Manuel
Leisure Family
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I will definitely return to this hotel.
Colleen
with Partner
6.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Room was ok- bed very firm. Pillows ok.
Furniture uncomfortable.