Park Royal Mazatlan managed by Accor

Explore Park Royal Mazatlan managed by Accor
7.2
Pleasant
From 1,005 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

4.0

Service and Facilites

7.8

Traveler Reviews Park Royal Mazatlan managed by Accor

Number of reviews per page
20
40
Top reviews
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great view of the beach nice staff and alright breakfast
christian
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Elevators slow , door room was damage,a/c don’t work properly
CARMEN H
icon-with Friends
with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was good, the server Dennise was a good server excelente services I give her 10+
Priscila
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was fantastic.
Yenni Paola
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes.
Fernando
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Decent property. Friendly staff. Great views. Very nice pool, but no swim up pool bar. Gym is tiny. I got one of the rooms with a jacuzzi and didn't use it, it looked old and dirty.
Stacey
icon-with Friends
with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel didn’t really have an operational bar, had to order at the pool or restaurant. Rooms could use updating. Shower leased under the shower door. Housekeeping staff was wonderful and very responsive to any of our requests!
Candelaria
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful property next to the Beach, very nice infinity pool,service was amazing.
Istvan
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The pool is supper cold so if you have kids and want a warm pool this is not it, also the breakfast is expensive but the its close to the beach and the sunset is beautiful. We just went to get breakfast to a local restaurant what was 1/2 the price.
Luis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

All very good we want to stay one more night thank you
Kristen
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The rooms were nice! The view was amazing! The staff couldn’t have been more helpful, and the food in the restaurant was so good and fairly priced! Absolutely loved my stay!
Bruno
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Great place to stay. Price is worth the place and its at an excellent location.
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Best customer service. Very clean. Excellent buffet service.
Manuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I will definitely return to this hotel.
Colleen
icon-with Partner
with Partner
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Room was ok- bed very firm. Pillows ok. Furniture uncomfortable.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

10/10 for the staff! So, personable and friendly.
norma
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Great client services... pool and beach connected. Great room views.
CRISTINA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We felt safe and we had an amazing time. Staff members welcome us with a smile and they were super nice.
CRISTINA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Staff was so nice, always greeted us and Welcome us with a smile. We had an amazing time, we felt safe even, during the crazy high crime events happening around Mazatlan. We felt safe in the hotel.
Number of reviews per page
20
40