Star City Riverside Hotel a Salve by Haviland

Explore Star City Riverside Hotel a Salve by Haviland
9.0
Exceptional
From 206 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

8.9

Service and Facilites

9.0

People often mention about Star City Riverside Hotel a Salve by Haviland
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Distance to City Center (11)
Staff Friendliness (8)
Room Space (8)
Accessibility (6)
Bathroom (6)
Ambiance (5)
Wifi (4)
Surroundings (3)
Family Friendly (3)
Activity Option (3)
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Traveler Reviews Star City Riverside Hotel a Salve by Haviland

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40
Customer reviews
P***n
icon-Staycation
Staycation
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8.2
/10
Reviewed 5 day(s) ago
The reception staff were friendly, and the room had a beautiful view of the Han River at night.
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BUI T. N.
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9.4
/10
Reviewed 3 week(s) ago
The staff were friendly and enthusiastic. The room had a beautiful river view. The room was clean. If I have the chance to return, I will definitely book here again.
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Accommodation's Reply
08 Oct 2026
Thank you so much for staying at Haviland Star City Hotel and for taking the time to visit us ❤️ We are delighted to receive your valuable feedback. We hope your stay at our hotel was comfortable and memorable. Your satisfaction is our motivation to improve the quality of our service. We hope to welcome you back again! 🌷
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PHAM V. D.
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10.0
/10
Reviewed 7 week(s) ago
The location is great, with a view of the Han River at night.
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Accommodation's Reply
06 Sep 2026
Dear Valued Guest, Thank you so much for choosing to stay at Haviland Star City Riverside Hotel and for taking the time to write such a wonderful review. We are delighted that you enjoyed your stay. Your positive feedback is a great encouragement to all our staff. We will continue to strive to provide the best service to all our guests. We hope to welcome you back again. Sincerely, The Staff of Haviland Star City Riverside Hotel
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TRAN A. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Hong Hue Loc Thy Thi Thao Huong Tien is very enthusiastic.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Thank you very much for staying at Haviland Star City Riverside Hotel and for taking the time to write our valuable review. We are delighted that you enjoyed your stay. Your valuable feedback is a great encouragement for us to further improve our services. We hope to welcome you back again. Sincerely, The Staff of Haviland Star City Riverside Hotel
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Minh H. L. T.
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10.0
/10
Reviewed 7 week(s) ago
Pink lily, lucky bamboo, enthusiastic poet
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for choosing to stay at Star City Riverside Haveren Hotel and thank you for your positive review. We are delighted that you enjoyed your comfortable stay with us. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back again. Sincerely, The Staff of Star City Riverside Haveren Hotel
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Minh H. L. T.
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10.0
/10
Reviewed 7 week(s) ago
The staff are lovely and enthusiastic. Hong, Hue, Loc, Thi, Huong, Thao, Tien.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for choosing to stay at Star City Riverside Haveren Hotel and thank you for your positive review. We are delighted that you enjoyed your comfortable stay with us. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back again. Sincerely, The Staff of Star City Riverside Haveren Hotel
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Hải T. T.
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10.0
/10
Reviewed 7 week(s) ago
The staff are enthusiastic. Hong Hue, Huong Tien, Loc Thao are very enthusiastic.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for choosing to stay at Star City Riverside Haveren Hotel and thank you for your positive review. We are delighted that you enjoyed your comfortable stay with us. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back again. Sincerely, The Staff of Star City Riverside Haveren Hotel
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Canh D.
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9.4
/10
Reviewed 12 week(s) ago
The support staff were quick. The restrooms were clean.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We are very pleased that you enjoyed your stay and had a comfortable experience. Your compliments regarding the reception and security staff are a great encouragement to us. We will pass on your compliments to all our staff. Thank you again for staying at our hotel. We hope to welcome you back again.
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Pham T. H.
icon-Staycation
Staycation
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9.4
/10
Reviewed 13 week(s) ago
The staff were friendly and enthusiastic. I booked a room that didn't include breakfast. Providing bottled water for guests seems environmentally friendly, but it costs 50,000 VND if it breaks.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at Star City Hotel. We are delighted that you were satisfied with the friendly and warm service from our staff. Your compliments are a great encouragement for us to further improve the quality of our service. Thank you also for your valuable suggestion regarding the bottled water in the rooms. To reduce plastic waste and protect the environment, our hotel provides bottled water in glass containers. If a glass bottle is broken, damaged, or lost, there will be a charge of 50,000 VND. If you bring your own bottled water, there will be no charge. We will clarify our policy further in the future to avoid such misunderstandings. Thank you again for choosing Star City Hotel. We hope to welcome you back again. Thank you. Sincerely, Star City Hotel
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Lý Đặng T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Hong Loc Hue Thy Thi Nia Huong Thao Loc Tien were all very enthusiastic, and the hotel was spacious and airy.
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at Haviland Star City Riverside Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you again. The Staff of Haviland Star City Riverside Hotel
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Hiền D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff were enthusiastic, and the hotel was well-equipped.
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1 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at Haviland Star City Riverside Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you again. The Staff of Haviland Star City Riverside Hotel
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Pham T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
pink lily, deer antler, thi thy, tieng thao, huong lan, enthusiastic
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2 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay and were satisfied with the friendly and attentive service from our staff. Your compliments are a great encouragement to us. We sincerely hope to welcome you again on your next trip to Da Nang and have you stay at Havilland Star City Riverside Hotel again. Thank you again. Havilland Star City Riverside Hotel
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Nguyen K. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Hue, Tien, Thy, Hong, Lan, Loc, Thao, Huong, Nia are enthusiastic. There are no 10 points, but...
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1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at Haviland Star City Riverside Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you again. The Staff of Haviland Star City Riverside Hotel
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L***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
It was pretty good, but I booked the hotel to be near the fireworks display. The roads were blocked, so I couldn't park my car outside. The hotel refused to cover the cost of parking outside for guests.
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you so much for choosing to stay with us. We appreciate you taking the time to share your feedback about your stay. We apologize for any inconvenience caused by the road closures during the fireworks display, which may affect your parking situation. Our hotel parking will not be available as usual during this event. Please note that parking fees in our outdoor parking lot are managed by an external company, and we cannot be held responsible for these costs. We will use your valuable feedback to improve our services and will notify you in advance about parking availability during this event. Thank you for your understanding. We will continue to do our best to provide you with a better experience. Star City Haveren Hotel
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Đỗ Nhân
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Hue, Thy, Thi, Loc, Hong, Nia, Tien, Thao, Huong, and Lan were enthusiastic. The room was clean.
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Accommodation's Reply
27 Jun 2026
Dear Valued Guest, Thank you very much for choosing to stay at Haviland Star City Riverside Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel. Your valuable feedback is a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you again. The Staff of Haviland Star City Riverside Hotel
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Van T. N. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Thuy, Hong, Hue, Nghe An, Tien Giang, Thao, Huong, everyone was enthusiastic.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for staying with us and for your valuable feedback. We are delighted to hear that you were satisfied with the cleanliness of your room, the convenient location for watching the fireworks, and the comfortable bed and pillows. We apologize for the inconvenience caused by the insufficient hot water supply. During the New Year's Eve period with a high number of guests, the hot water system may have been overloaded due to the large number of guests. We will take your feedback seriously and work with our technical department to implement appropriate improvements so that we can provide even better quality service in the future. Thank you again for your valuable feedback. We hope to welcome you back again. Havilland Star City Hotel.
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Tú Ngọc
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Hong Loc Hue Thy Thi Nia Thao Huong enthusiastically
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1 people find it helpful
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for staying with us and for your valuable feedback. We are delighted to hear that you were satisfied with the cleanliness of your room, the convenient location for watching the fireworks, and the comfortable bed and pillows. We apologize for the inconvenience caused by the insufficient hot water supply. During the New Year's Eve period with a high number of guests, the hot water system may have been overloaded due to the large number of guests. We will take your feedback seriously and work with our technical department to implement appropriate improvements so that we can provide even better quality service in the future. Thank you again for your valuable feedback. We hope to welcome you back again. Havilland Star City Hotel.
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NGUYEN T. P. T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
I stayed at the hotel for two nights, and the staff were lovely. They helped with early check-in because it was sunny and guests were tired. There was a staff member named Hong who was especially sweet and helpful, with a very pleasant voice. The room was centrally located, only 5 minutes from the Dragon Bridge and Han River Bridge, and 7 minutes from the beach. Highly recommended!
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for staying with us and for your valuable feedback. We are delighted to hear that you were satisfied with the cleanliness of your room, the convenient location for watching the fireworks, and the comfortable bed and pillows. We apologize for the inconvenience caused by the insufficient hot water supply. During the New Year's Eve period with a high number of guests, the hot water system may have been overloaded due to the large number of guests. We will take your feedback seriously and work with our technical department to implement appropriate improvements so that we can provide even better quality service in the future. Thank you again for your valuable feedback. We hope to welcome you back again. Havilland Star City Hotel.
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Khanh H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Hong Loc Tien, Huong Thao Tien, Nhiet Tinh
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Thank you very much for choosing to stay at Star City Riverside Haveren Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay with us. Your compliments are a great encouragement for us to further improve the quality of our service. We hope to welcome you back again. Thank you again. Sincerely, The Star City Riverside Haveren Hotel Team
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ngoc h. n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Hong Loc Tien Hue Thao Nia Thy Mn is very enthusiastic.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you for staying with us and for your valuable feedback. We are delighted to hear that you were satisfied with the cleanliness of your room, the convenient location for watching the fireworks, and the comfortable bed and pillows. We apologize for the inconvenience caused by the insufficient hot water supply. During the New Year's Eve period with a high number of guests, the hot water system may have been overloaded due to the large number of guests. We will take your feedback seriously and work with our technical department to implement appropriate improvements so that we can provide even better quality service in the future. Thank you again for your valuable feedback. We hope to welcome you back again. Havilland Star City Hotel.
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Number of reviews per page
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