Pratas Thermas Resort & Convention

Explore Pratas Thermas Resort & Convention
8.8
Very Good
From 191 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Pratas Thermas Resort & Convention

Number of reviews per page
20
40
Top reviews
christopher
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Firstly, the Hotel rooms are needing upgrading very 1970’s. Secondly, The water from the shower very hot not possible have cold water which bad after being by the pool in 30° heat. Thirdly, The music around the pool area very very Loud not possible to relax. When we asked to turn it down we got no response. Fourthly, My wife was walking from hotel to go to the shop across the road which are bad condition she fell and fractured her ankle and the nearest major hospital is around 1 hour drive if your lucky. Lastly, The staff did all they could to help so that’s a positive remark.
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Fabiana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estava tudo muito limpo e a equipe da recepção sempre muito solicita. Os recreadores sao um show a parte, simplesmente maravilhosos
Alexander
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Maravilhosa estadia, equipe prestativa
Flávia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Quartos limpos, equipe simpática e atenciosa e as refeições, apesar de pouca variedade, são feitas com bastante capricho 😊
Evaldo Telles
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excelente atendimento. Tudo perfeito
Gustavo
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

O quarto estava em boas condições, mas o ar condicionado com cheiro ruim, problema para regular a pressão no chuveiro. As piscinas estão na hora de fazer manutenção, pois os rejuntes estão gastos e machucam os pés das crianças. No restaurante do bar da piscina os pedidos demoravam, esqueciam, tinha que cobrar pra entregarem e constantemente faltava picolé e ingredientes para drinks. No restaurante do hotel superlotação, tinha que aguardar bastante tempo para fazer as refeições, as vezes a comida no buffet estava cheia de moscas. Teve um dia que nem sequer ofereceram bebida, quando pedimos, demoraram e fomos embora sem tomar nada. O único ponto positivo é a equipe da recepção, limpeza e recreação, o "Tio Leo e o Tio Cebola" foram e são fenomenais com as crianças, por isso as 3 estrelas, porquê pelo valor para um fim de semana, custou caro, nao pelo dinheiro, mas pelos problemas.
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Gilfredo
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Às picinas ótimas todas aquecidas lugar que lindo ótimo pra dias de descanso. Vamos voltar com certeza.
Lucineia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Atendimento dos funcionários era excelente. Apenas a manutenção das piscinas, principalmente as duas internas..impossivel entrar nelas. Vazias e sujas
Neimar
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Piscinas de aguas termais, alimentação boa, recreação excelente para crianças e adultos.
Vânia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

O quarto bom, comida razoável, mas tive um problema na área das piscinas com uma espreguiçadeira rachada, onde me machuquei. Informei o hotel via WhatsApp da recepção e até hoje nem desculpas recebi
Gabriel
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Funcionários prestativos, porém muita mosca no local, piscinas com pouca manutenção, bar molhado havia sido desativado móveis se deteriorando. Terreno todo bem cuidado, mas não voltaria. Espaço do restaurante não comporta o número de pessoas hospedadas e gera fila
Gerso
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Bom
RAMOS A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Equipe do hotel é muito atenciosa
Maicon
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Como sempre um ótimo atendimento e lugar.
Ricardo
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Muito bom, recomendo.
Jaime
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lugar tranquilo.
Evaldo Telles
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Quarto excelente. Atendimento de toda também. Lugar excelente para descansar.
Janaína
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Piscinas aquecidas, muito boas, as piscinas internas precisam de mais limpeza. Funcionários muito atenciosos. Os recreacioniatas são nota 10. Custo benefício bom.
Volnei Vicente Dill de
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Gostamos das piscinas, limpeza e temperatura da água, ótima recreação .
Elizandra
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Equipe, atendimento top
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