The Boathouse & Riverside Rooms

Explore The Boathouse & Riverside Rooms
9.2
Exceptional
From 1,004 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.4

Traveler Reviews The Boathouse & Riverside Rooms

Number of reviews per page
20
40
Top reviews
Emily
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful setting on the riverfront and also an excellent location as close to the city wall & centre. Staff were friendly and rooms were lovely & clean. Would highly recommend if visiting Chester.
Steve
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I liked the location right on the banks of the river also the free parking in a prime location. Didn't like the hit and miss breakfast, at our first breakfast everything was well overcooked almost inedible, but our second day breakfast was cooked to perfection ! go figure
Helen
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8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Extremely clean, very helpful and professional staff. Excellent location. Unfortunately the wifi was very intermittent which meant I couldn't get my work done (I was in Chester on a business trip). This was a real problem for me. The room I stayed in was part of a modern block behind the pub, adjacent to the car park. Sometimes there were guests from the pub being loud, singing etc around closing time although this was short-lived.
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Gemma Lea
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10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff went above and beyond during heatwave and upgraded my room to a cooler room. 100% recommend.
Simon
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely place, situated on the river, great staff and great food, I will certainly be going back.
Melanie
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Brilliant staff and a lovely room
Lydia
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent service and food was lovely
Jamie
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our first time in Chester and a 4 night stay in the Boathouse turned out to be a great choice. The location of the Boathouse is truly wonderful, with great accommodation, restaurant and bar and special thanks to Amelia who was so helpful in providing us her local knowledge. Highly recommended.
Darlene
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location and environment. We were placed in a accessability room that hadn't been cleaned thoroughly. There were dust and cobbwebs around the furniture. The bathroom floor/shower floor was dirty and had some mold.
Steven
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8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I loved this property, its location, the room, the breakfast, the parking, the facilities. The only improvement would have been air con, but to be fair it was the hottest day of the year with temps above 30C. this would not put me off staying and I look forward to returning soon.
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing views Clean room with everything you need, TV,kettle,milk,tea, coffee etc... The breakfast was probably one of the best we've ever had... Free parking... Would definitely revisit...
Carol
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Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was small with no airflow BUT what made our stay was the exceptional staff in the pub. They were so very caring, friendly and addressed my daughter’s multiple allergies with ease. It was very rare experience that way. Would visit again
Amelia
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with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a wonderful stay at The Boathouse! The location on the river and just a short walk from the city walls was absolutely perfect. No AC in the midst of a heatwave, but the open windows cooled the room down quite a bit. We loved the boathouse decor and our room felt so comfy and cozy. Staff were great and helpful. Breakfast was great and included our choice of a hot meal. It was also great to be able to keep our car there for a few hours after check out to spend some more time exploring the city. Chester is so beautiful!
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Karen
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with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location on the river. Easy walk to the town center.
Monica
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with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely room, great shower and excellent food. Perfect for a nights stay. We also loved the walk along the river.
Lynne
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with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect stay for our wkd in Chester. Beautiful view of the river from our room. From the staff to the room and our lovely breakfast I would definitely return.
Jill
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with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent staff. Very clean and comfortable room. Staff friendly and helpful. Second visit, we will come back again.
simon
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with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Unfortunately, our first evening meal really set the tone for the stay. Our food arrived very late, despite us ordering before several other tables who were all served first. When the meal finally arrived, it was very poor and looked rushed together. A discount was offered, but that wasn’t really the issue — the wait was simply far too long. In the end, we chose to eat elsewhere afterwards. The room itself was nice enough, but the shower pressure was extremely weak and there was mould around the shower unit. There was also noise outside late at night from someone working on the roof, which didn’t help, although I appreciate that may not have been avoidable. On checkout, I spoke to a member of the restaurant staff as nobody else was around. I asked whether everything was settled and if there were any extra charges. He said everything was fine. I even asked if he should check properly, but he simply asked another person having breakfast, who just grunted that it was okay. What disappointed me most was that nobody asked how our stay had been. Had they done so, I would have happily explained politely that the mould needed cleaning and the shower pressure needed improving. Instead, I’ve ended up having to leave this review.
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Penny
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with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Breakfast was good. Allowed for variations. For example scrambled egg on toast in place of egg benedict. Croissants tray and fruit slices could be replenished when empty more frequently. Rated this stay as 9/10. If breakfast was 100% replenished i would rate as 10/ 10 Location fabulous. - short walk 10 mins through park to get to town Clealiness of room and room amenities excellent. Staff friendliness and quality of service excellent. Security of car park excellent As mentioned overall rating 9.5 / 10 Would stay again Would recommend to others
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Charlotte
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It’s in a great location in the centre of Chester, right on the riverside. Beautiful views. Friendly staff. Clean and modern room with an incredibly designed bathroom. Would definitely visit again!
Number of reviews per page
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40