hotel needs remodeling, old , smells , ac wasn't working properly , odd charcoal smell when you walk into the lobby
Mazen
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The roof was leaking, tried to have a shower the water was on all floor, the carpet is disgusting, i called them for the water leak and to bring sheets, they ignored the leak and sent towels, i was completely disappointed.
Ammar
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I was waiting for cleaning room more than one hour
lama
Leisure with Children
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff were amazing. The only downside is that I ordered a car to drop me off to the airport and they forgot. But then they sent another one.
houda
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Cleanliness and staff very professional
houda
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Staff very professional and hotel very clean
Wisam
Business and Leisure with Friends
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very bad smell inside the rooms never come back again here
Mariam
Business and Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellent customer service. Very clean facility. Beautidul location. We have been staying at the lancaster hitel for many years, i highly recommend this hotel!
Mariam
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very clean and the location is close to everything. Wonderful staff! Especially khaled . Mohamed is very helpful for reservations too.i highly recommend this hotel.
Mohamad Manar
Business and Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very convenient excellent service
Dareen
Business with Children
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The most comforting beds I slept on it was one night after a long trip. I slept like a baby.
Clean. Quite . Loved it. Thanks alot
Randa
Business and Leisure
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Sucks
Abdul
Business
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Every thing was great. Great and helpful staff. Wonderful room . Clean beds
Kholoud
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
We enjoyed our stay, it’s clean and tidy and comfortable. We rsvp’ed two rooms intermittently. Restroom was great but the second room, the flash was not working and we had to contact someone to make it work three times in One night until we demanded to change the room.
mansour
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Everything good
mansour
Leisure Family
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Everything good
nessrine
10.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Nice hotel, walking distance to the beach and shopping
Firas
Leisure Family
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Excellent location close to “ Roache “ and board walk. Excellent staff service. Shuttle to the airport.