Great place to stay. The staff is friendly and always helpful.

Once you arrived, the hotel, the mall, and everything else were great. However, the surrounding area wasn't very nice, making the journey there a bit unpleasant.

Terrific staff and terrific facilities

Everything was fine, clean, friendly. The only reason I didn't give it 5 stars is because it is literally inside of a mall. I probably should have read a more in depth description of the location. We ended moving to Roma Norte, which was much more our speed. But if you don't mind being in a mall, then this is a great place.

exceptional experience with the staff and facilities. refreshing stay

I reported that the room had issues: the light bulb kept flickering when switched off (we had to remove it to sleep), and the coffee maker did not work. I don’t believe it’s reasonable to arrive at a room and have to deal with these problems. Guests pay and make reservations expecting everything to be in proper working order.

Muy buen Hotel. Excelente ubicacion

everything was good enough.

Great

Great everything

Nice locatiom comida cuartos

Everything was neat friendly staff lots of restaurants and shopping stores near by diffently recommend 👌

Nice location

Excelente hotel muy limpio siempre feliz de volver

Very nice hotel

Todo estuvo excelente, la atención, las instalaciones, muy limpio y el diseño de las habitaciones.Muy recomendado.

great access to restaurants/stores that are within the Hotel/shopping mall.

Great for shopping

Stafc was a great help

Yes