Overall Ratings & Reviews Center Hotel Bac Ninh

The male receptionist was enthusiastic but disappointed with the charge calculation here. The room was arranged for room 602. I asked what if I stayed, the hotel said they would let me change rooms. Then when I checked out tonight, they said at first because I checked out after 6pm, so I was charged 60%, then they told me to come back before 6pm, but it turned out that because I changed rooms, I had to charge 60%. Obviously, when I checked in, they asked if I wanted to stay, so they said they would change rooms. While before that, at 11am, the family asked me to change rooms, I had already packed all my stuff to move, but they said they would pack right away, but they said they couldn't pack in time, it took more than 2 hours to finish, so I put my stuff in and then took it out again. Disappointed in hotel.