Very helpful front desk with good English skills, unlimited water from the water cooler, free breakfast was varied and plentiful but think a bad watermelon resulted in food poisoning after we left on last day as the breakfast was all we ate that day and the melon is the only thing I ate that my partner did not and she did not get sick. Imagine it was an isolated incident as the previous breakfast was fine. Ground floor room adjacent restaurant was noisy between 5 pm and 9 pm when restaurant was active but was quiet through the night. Room had a damp musty feel to it but we got use to it and hotel offered to switch rooms. Lots of hot water in shower. WiFi was terrible in evening but tended to be better in morning when less people were using it. Overall would have been a pretty good stay if it was not for the bad luck with breakfast.

Not too bad a place to stay , more like a tourist factory, room was very damp and we could not change it, owner complained, that she received less than we paid really, as hotels.com of course keeps their commission, so she gave us a room for the price minus the commission and told us to deal with hotels.com if we had a problem.....otherwise OK. Nice breakfast don´t expect the wifi to work

Enjoyed stay. WiFi or absence of it annoying but overall good stay. Most suitable for trekkers. Lots to see.

Hotel good, every one friendly and helpful. Shower iffy and I/net useless. But very good for trips, walking or organised. Don't miss understand me no problem that is important when you are travelling. Local restaurants plentiful. Enjoyed stay.

This is a very professionally run hotel. You will feel safe and comfortable here. In addition to clean, comfortable rooms, there is also a tour service on site that has a large variety of tours and treks available - which is why many people visit Hsipaw. The grounds are well-kept, the buffet breakfast is very good, and the restaurant offers a wide variety of asian and western plates. It is conveniently located just off of the main road in town and they were even there to pick us up (for free) when we got off of the train! The one drawback was that the water pressure wasn't the best, but everything else was great including the price. Two thumbs up. I'd definitely stay here again.