Time of year October 20th - a bit of raining season. Hotel was very comfortable, location to most things within the island as well as airport. Staff was very helpful. Only negative situation was that we had no hot water in our sink or shower on our second morning. Was to be fixed during the day, ultimately it was not. Early evening after telling front desk that hot water still did not exist, it was fixed. It is possible that I am expecting HOT WATER as an American tourist, but the island might just deliver a lower level of hot. Be aware that 2 beds are not queen size, but small twin size. They worked, but not what a American is used too. I would stay there again as the staff was very helpful and breakfast was good. Hal

Was nice enough

Close to the airport and walking distance to the sea front. Good breakfast. Ideal for our pit stop stay to connect to another island the next day.

Great location to walk the city. Easy check-in/out, and they helped me arrange a very early taxi to the airport,

Excellent restaurant nearby, and very warm rooms. Check in was an easy process.

Staff very professional, friendly and helpful. Strong customer service oriented.

The hotel was totally updated and friendly staff.

The breakfast was excellent, especially the local fresh fruit. Having a 24-hour person at the desk is very helpful. Getting taxis was very easy.

Comfortable bed

A perfect location! 5-8 minute walk to the beach, many cafes and restaurants around, lovely area to explore. We were very happy with our stay, the staff and the breakfast provided in the mornings. I would highly recommend this hotel!

Very comfortable, friendly staff!

The staff at the front desk were exceptional. But the room just didn't feel comfortable and there were a couple of flies too.

Great location. Beds were small.

Staff was friendly and very accommodating

Short overnight stay. Was welcomed on arrival.

Good location close to the airport. Breakfast was very good. The beds were not very comfortable.

We arrived early morning to stay one night for our stopover in Terceira. The staff accommodated us as earlier as possible and allowed us to swap breakfast dates to day of arrival instead of next morning as we had an early flight. The room was spacious and clean.

What a lovely place to stay. Super cute, great staff. Walking distance to shops and dining. The room was spacious, and clean. Loved the grounds and pool area, was like a mini resort. Would definitely go back!

The hotel is a bit dated but was clean with friendly service. Breakfast was average but I’m not a fussy eater.

A really wonderful place to stay with a great breakfast.