Great location, spacious room, friendly & attentive staff. The piano bar at night is a blast. I’ve been staying here for 29 years and will definitely return

The room were old but very clean. Staff very nice

Rooms are old indeed but good energy. Location is great and staff is super nice!

Good bar at hotel. Rooms dated but comfortable.

Most of the staff was friendly and helpful. The area itself is not good. Very old hotel in dire need of an update (avocado green wallpaper), the bar less than a block away and traffic from the street were very noisy. WiFi is inconsistent. Whole area felt very unsafe. Lots of homeless people nearby.

Very much appreciated the helpful and friendly staff.

There is a great bar "Don Rodrigo" in the premises and at short distance of the barrio Lastarria that offer many great options for dining and drinking

The host was excellent and very helpful. I had a late check in at 11pm and an early check out at 5am but he was very good about it. I left too early for breakfast and they dont do a boxed breakfast. Their was no communication before arrival although I sent a few messages. The room I had was very basic, the bedroom facing the street so traffic and noise from people leaving bars is quite loud.

Friendly, helpful staff

Conveniently located to many things

Absolutely amazing little hotel near a beautiful park in Santiago. Restaurant upstairs has a piano player, who also play the saxophone. Downstairs has a bar, where people sing to another piano player. It was almost like karaoke with a live piano player. Everyone there was super helpful and very kind. Good sized rooms with very unique style. There are 2 suits of armor and a lot of very interesting things inside. Great location for food and i felt very safe staying there. Definitely recommend!!!!

A hotel feel like home

WiFi was just a bit spotty.

This boutique hotel is in a lovely part of town, directly across from a wonderful park that is worth visiting, just down the street from small grocery stores if you need anything. The staff were very friendly and accommodating, watching out for our safety when we were going out. The upstairs bar is super lovely, it is also a restaurant. The bartenders were very accommodating, make sure you have a Pisco Sour! We were very cautious because there was not a safe in the room. However, on the day we really needed it. I was very impressed. The front desk staff went to get a key which opened a drawer to another key, he gave me a key with a number on it and then he took. He had another key and took me to a riom down the hall where he used one key to open up the door in the wall, revealing a bank, looking safe. He used another key to open up the large safe, and then there were small individual safes with numbers on them. Inside each little safe, there was a metal box. He left the room and allowed me to have privacy to put my things in the little box and place it back in my Number, safe and secure it with my own key, which I kept until I went to retrieve my items when I left. Very secure!

Really lovely hotel. Yes it's old and has a few old features but it's clean, the bed we had was so comfortable, the staff were really helpful and spoke English. We've booked to go back at the end of our tour.

Not really nice hotel, no clean and breakfast poor. Good location.

It was a very good stay, people from management all to the way to cleaning lady were amazing, jass the lady that clean my room deserve an special mentioned since she was amazing and very well educated

Plus: Great front desk staff. Minus: Breakfast was plain and limited in both options and portions. Shower head broken. Toilet erratic.

Very good value for the accommodations provided. Excellent location with decent breakfast. Main issues would be the the night time noise levels and not enough hair dryers equipped. Located across the street from Santa Lucia Hill, and within walking distance from many other attractions. Breakfast was simple but enough to get us started for the day on the right foot. The noise level was especially noticeable at night since we had a room facing the street, and the air conditioner installed in our window resulted in poor soundproofing. We were on the fifth floor and we still could hear conversations from the street below quite clearly. Not ideal for light sleepers. The hairdryer situation definitely has room for improvement. Hairdryers are not equipped in each room, but are available from the front desk upon asking. When I called, I was told that the hairdryer was not available, another guest had borrowed it, and it would not be available until the next day. This just seemed like poor resource planning by the front desk: if there are limited hairdryers, then it should not be loaned out for the entire night such that some guests no longer have the option available.

Old style. Some fixtures cracked but everything worked well. Would return again. Food in restaurant was good. Great pisco sours too!