The room was in poor conditions. Didn’t appear to been clean on our first day of check-in and during our stay. We respectfully mentioned it to staff of the poor conditions upon arrival. Restroom tile had mole and were covered in body wash or conditioner(did not appear to be cleaned prior to check-in). Restrooms sink appeared clogged with hair or plumbing issues. Room floor covered with hair and dusty.We constantly had to call to get our room service every day and made complains of only the trash been taken out and nothing else cleaned. Overall not worth the money, experience or even worth having a 4 star rating. By far the worse hotel service i have experienced in years.

Everything too small

Excellent service

Yes nice service.

Stuff very friendly and professional

Very safe and walkable

Very nice and clean. Friendly staff.

Service

No te ponen café y si quieres te lo cobran sería más factible que te pongan café y lo incluyan en el precio de habitación , al momento de la limpieza no te ponen toallas , nada barren ni trapean el piso . Se está deteriorando el servicio los beneficios y la atención .

Close proximity to restaurants

We are Americans living part time in Mexico. We spent one night at the Fiesta Inn in preparation for boarding the El Chepe for the Copper Canyon. The hotel is conveniently located to shopping and dining options. It is also a short walk to the Sinaloa Park and Botanical Garden which is worth a visit even if the traffic is a little intimidating. The room was fine. It was clean, quiet and the air conditioner worked well. The bed was comfortable. There was only one bottle of water in the room which seems a little cheap. I did not go to the lobby for more water so perhaps that is the procedure here. Because we would be leaving early for the train, I asked the front desk if we could order a taxi for 6AM. Normally, I would use DiDi or Uber to find a ride but at that hour I was concerned that drivers might be in short supply. When we went to the lobby the next morning the night manager greeted us and we mentioned that we had ordered a 6AM taxi. A minute later, our driver appeared, ready to take us to his car. The manager said "He is our best man" and wished us well. This driver was not a taxi driver and his car was not a taxi. It was dirty and looked like it had been used to to haul crops. The ride to the train station was short and uneventful. I would not have been too irritated with the fact that we had gotten a ride from some random guy in a dirty car but then he charged $150 pesos for the privilege. That is about three times what an Uber would charge.

Smelled like 2 gallons of lysole

Thank you

Karina kept our room clean, she was kind and smily all the time, looks she enjoys her job, service quality great. One thing didn’t like was parking ticket, it requires and stop at front desk every time to go out, hotel use to provide a card to open the parking

Wonderful place safe.and walkable.

Fiesta Inn offers a consistent comfortable experience throughout all their cities, highly recommended.

The place is wonderful. Very clean and the staff is very friendly

Hotel is located inside of a shopping mall. Easy access from airport by car, safe district and well guarded. Restaurant option available as well as inside the hotel. Could use some upgrading of elevators

ok

Personal muy atento y servicial, la ubicación es de lo mejor y cuentan con buenas instalaciones