Staff are very helpful and friendly. Room was a deluxe king harbour view. Room was very spacious and bathroom was beautiful with an excellent shower.
Rooms do need attention, the carpet in room 15 was very stained. The grand looking double doors to the bathroom didn’t shut and the lock was broken. The shower was very good.
There is no air con, which isn’t great when the sun shines directly at the room for most of the day. It was not a comfortable sleep on a hot night. The bed was comfortable but the bedding and sheets were the absolute worst I’ve ever encountered in any hotel, they were polyester like and felt extremely cheap. This made sleeping on a hot night even worse. The included breakfast was a welcome addition however the produce was of poor quality, such as the catering style sausage and bacon and the extremely salty kippers. The poached eggs however, were exceptionally good. Overall we had a nice two night stay, unfortunately coinciding with the hottest day of the year. This shows why a standard hotel with air con (Premier Inn?) should be the preferred choice to a Boutique Hotel which needs to upgrade.