Grand Hotel Panajachel

Explore Grand Hotel Panajachel
7.4
Pleasant
From 87 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.0

Service and Facilites

7.8

Traveler Reviews Grand Hotel Panajachel

Number of reviews per page
20
40
Top reviews
Lisa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

There was mold in our room, which made it difficult for me to breathe as I have asthma. We were supposed to stay three nights, but ended up having to leave as I couldn’t breathe properly. showed pictures to the front desk and tried to get a refund of the one night, but unfortunately was not able to. Expedia also tried for me to no avail.
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Maria
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was quiet and yet in the middle of a busy walkable area. Great breakfast. Great wifi reception. Beautiful gardens. Ask them to help you understand how to control the shower temperature.
Charon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Property is outdated, but has pretty gardens and green areas. But it definitely needs to be remodeling! Staff was very nice and very helpful.
Juana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

It’s old and dirty!
Sam
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Rooms dated, good breakfast.
Karla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Very quiet place and staff was friendly
Olivia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

The hotel and restaurant are incredible! The staff and service are impeccable. Super close to the port, the shopping street, and incredible restaurants. 10/10 would recommend.
Terry
icon-Leisure
Leisure
8.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

This hotel is a quiet, secluded garden in a busy little town, staffed by sunny, helpful people, and offering an excellent breakfast for the start of your day.
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

All was fine, needs an option for a hair dryer and a kettle in the room. There was no mini fridge. Receptionist and breakfast where excellent.
Oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

No tiene agua caliente y se escucha demasiado ruido por los lugares alrededor
stacy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 215 week(s) ago

Expedia Group verified review

Lovely place, the breakfast was excellent, friendly personable staff
Jorge
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

No hay una buena relación entre calidad y precio. Al menos a mí me lo vendieron como un hotel de 65USD en Pana y es de unos 35USD. Ruidoso, deteriorado y sucio. E personal bien y los desayunos bien.
Ingrid
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

I liked, nice friendly close to stores restaurants and Lake the only issue was the hot water not working at 💯 % breakfast was delicious very nice experience, thanks
Verified traveler
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Affordable and close to restaurants. It served my purpose well
Roberto
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

GREAT SERVICE!!
Douglas
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

I was staying here as a single person, staff was fine, only one person spoke English! Facilities are a bit tired and outdated but we’re fine for me, my girlfriend would not stay there but lucky she in Canada!
Verified traveler
10.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Nice Hotel
Ellen
8.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

The grounds are very nice and perfect for outdoor gathering or resting. Room was small but comfortable and clean. Our Guatemalan family was very comfortable staying there. Great proximity to shopping on Calle Santander. Quiet. Felt very safe.
Ellen
8.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

Garden was beautuful
Benoit
8.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Great location, good for parking, upgraded us for free. Use to be a grand hotel, not so grand anymore but still has charming gardens and peaceful rooms. Breakfast was very average, there isn’t much of a pool.
Number of reviews per page
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40